Staff Performance
The leasing and maintenance staff received high praise for their helpfulness, professionalism, and responsiveness, with specific mentions of individuals like Jessica, Jasmine, and Stephanie.
Safety Concerns
Multiple reviews highlighted serious safety issues, including harassment from neighbors, thefts, and broken security gates, leading to a feeling of insecurity among residents.
Cleanliness Issues
Several customers reported problems with cleanliness, particularly in common areas and trash disposal, with complaints about odors and pest infestations.
Amenities and Facilities
While some residents enjoyed the amenities, others noted that they were often unusable due to maintenance issues or misuse by other residents.
Mixed Experiences
Overall, experiences varied widely, with some residents loving their time at the complex while others expressed significant dissatisfaction, particularly regarding management and safety.