Business Details
About
Property Management Company
Houston Community Management Services is a community association and property management company based in Texas.
Location
Houston Community Management Services
18333 Egret Bay Blvd, Houston, TX
77058, United States
Hours
Reviews
4.2
1,207 reviews
5 stars
906
4 stars
57
3 stars15
2 stars
24
1 star
205
What are people saying?
AI-generated from recent customer reviews
Communication
Customers frequently reported issues with communication, citing difficulty in reaching management and slow response times.
Customer Service
While some staff members, like Lauryn and Karen, received praise for their helpfulness and professionalism, others were criticized for poor service and lack of responsiveness.
Management Quality
There were mixed reviews regarding management effectiveness, with some praising improvements under new managers while others expressed frustration over unresolved community issues.
Responsiveness
Several reviews highlighted quick response times from certain employees, contrasting with complaints about delays and lack of follow-up from the management company.
Community Engagement
Customers expressed dissatisfaction with the management's engagement in community issues, noting a lack of action on reported problems.
- LTLinh TranOct 21, 20255.0thank you very much for help me with the application to installation solar panels and HOA approved
- NWNiranjali WagalSep 6, 20255.0Great and efficient service
- RTRyan ThibodauxJul 14, 20255.0Lucia helped me with a frustratingly slow process. She reached out to me and communicated status to me when no one else would
- ATAmanda ThibodauxJul 14, 20255.0Lucia Mejia did a great job helping us through an HOA architectural approval recently!
- RARodrigo AlonsoJun 26, 20255.0Lauryn and Courtney have been assisting the board in an excellent manner, with quick response times and accurate, straightforward communication. This represents quite an improvement in customer service from 2 years ago.
Frequently Asked Questions About Houston Community Management Services
What services does Houston Community Management Services provide?
Houston Community Management Services offers community association and property management services in Texas.
Where is Houston Community Management Services located?
It is located at 18333 Egret Bay Blvd, Suite 305, Houston, TX 77058.
What are the office hours for Houston Community Management Services?
The office is open Monday through Friday, from 8:30 AM to 5:00 PM, and closed on weekends.
How can I contact Houston Community Management Services?
You can contact them by phone at +1 832-864-1200 or email at customerservice@associaonline.com.
Does Houston Community Management Services have a website?
Yes, their website is http://www.houcomm.com/.
Which categories best describe Houston Community Management Services?
They specialize in property management, property and building maintenance, and community association services.
What nearby financial service providers are close to Houston Community Management Services?
Nearby financial service providers include Ridge Capital Management, Abe Gallagher Union Home Mortgage, Hometrust Mortgage Co., CrossCountry Mortgage, and Houston Freedom Financial LLC Offices of Natalie Valdez.
Are there any nearby healthcare-related services near Houston Community Management Services?
Yes, nearby healthcare services include Egret Bay Neurology, Visiting Angels retirement home, Gentiva Hospice, Houston Spine & Neurosurgery, and James D. Winter & Associates optometrist.
What nearby businesses can I visit for computer or IT services?
Friendly Computers is a nearby business offering IT service, computer repair, and hardware solutions.
Are there any convenient nearby eateries or places to relax around Houston Community Management Services?
Yes, Cheese ‘N Cake is a nearby restaurant, bakery, and sandwich shop where you might enjoy a meal before or after your visit.