Houston Community Management Services

Reviews

• CR

  C.M. Rhoades

  1 day ago
  1.0
  Unethical company. They receive complaints and cancel them out without properly or fully addressing them. They haven't produced financial reports for our HOA for more than half of the year and won't respond to requests for them. They stonewall any other requests and then try to ignore legal document records requests or impose fee schedules that aren't published. You can't actually get your community manager on the phone. An answering service takes a message and a follow up return call never happens. Edited to now include a screenshot in reply to their response to me. From their own portal in their own documents area. Despite their claims of monthly financial reports. There are exactly four for the last 12 months present. I may not be a corporation. But I know that 4 and 12 are not the same.
• LP

  Lisa Presswood

  Dec 22, 2025
  5.0
  Ashley is an exceptional manager who consistently goes above and beyond for both the HOA and vendor. Her communication is always clear, accurate, and timely, which makes every interaction smooth and productive. Her dedication and professionalism truly stand out.
• JH

  Julio Hernandez

  Dec 22, 2025
  5.0
  Outstanding HOA management! Ashley McDaniel is professional, responsive, and truly cares about the community. Communication is clear, issues are handled quickly, and everything runs smoothly. It’s been a great experience working with them—highly recommend!
• SW

  salon101 west

  Dec 18, 2025
  5.0
  I have had the privilege of working with Karen Lopez for the past five years in her capacity as our representative from Associa Management Co.. During my tenure as an HOA officer, I have collaborated closely with Karen Lopez on a variety of initiatives that have significantly benefited our homeowners’ association. Karen Lopez consistently demonstrates exceptional professionalism and expertise across several key areas: Meeting Coordination: Karen Lopez efficiently organizes our quarterly HOA meetings, including reserving meeting rooms, preparing and distributing reports, and sending timely notifications to all homeowners. Financial Management: She provides comprehensive weekly and quarterly financial reports, covering dues, bank balances, project expenditures, outstanding invoices, and budget updates. Her diligence ensures our community remains financially sound. Project Oversight: Karen Lopez actively assists in the coordination of both major and minor repairs, including sidewalks, walking paths, landscaping, fountain maintenance, lighting, and security enhancements. Administrative Support: In addition to supporting the HOA officers—President, Vice President, Secretary, Treasurer, and others—Karen Lopez regularly takes meeting notes and follows up on action items. She offers valuable ideas and resources that enhance our community’s operations. Thanks to the dedication of Karen Lopez and the support of Associa Management Co., our community is thriving—beautiful, financially healthy, and secure. Karen Lopez is highly accessible, responds promptly to inquiries, and maintains a positive, collaborative demeanor. Her extensive knowledge and resourcefulness have been instrumental to our success, and I am confident that our community would not be as prosperous without her contributions. Respectfully, Rosemary Watson
• DS

  Dennis Schumann

  Dec 17, 2025
  5.0
  I can't say enough about how Houston Community Management Services has come to the aid of our HOA. Unfortunately, some past Property Management Companies fell short in providing properly trained and competent personnel and we ended up getting below par service. Our HCMS assigned Property Manager, Ashley McDaniel, has been a Godsend for our HOA, as she has worked extremely hard to clean up the mess left by previous Property Management Companies. She has great communication skills, is very responsive and provides suggestions and guidance for improvements. Ashley is also motivated professional. We dearly appreciate Ashley and Houston Community Management Services. Dennis Schumann Treasurer The Oaks of Rosenberg

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