Management Issues
Several reviews highlighted poor customer service and unprofessional behavior from certain staff members, particularly Rebecca, leading to negative experiences for residents.
Community Engagement
Many residents praised the community events and wellness programs organized by Marlene, contributing to a vibrant and friendly atmosphere.
Maintenance Concerns
Multiple complaints were made regarding slow maintenance responses and unresolved issues, including pest infestations and noise disturbances.
Cleanliness Problems
There were consistent reports of cleanliness issues, particularly related to pet waste and general upkeep of the property.
Positive Living Experience
Despite some negative feedback, many residents expressed satisfaction with their living experience, citing spacious apartments, friendly staff, and a sense of community.