Calais Midtown

4.0
251 reviews
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Business Details

3210 Louisiana St., Houston, TX
77006, United States
(713) 520-8300
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About

Apartment Building
***Schedule your Self-Guided Tour today!***Live it. Love it! at Calais Midtown! You will be in a great location: within walking distance to trendy nightlife, around the corner from the light rail to the Medical Center, and minutes from Uptown or Downtown. We give you the location and lifestyle you want. Calais Midtown is a SMARTCOMMUNITY by Venterra, which means you will enjoy great features like SMARTHOME Technology, fiber powered internet with speeds up to 1 Gbps in your apartment, Touch-Free SMARTPACKAGE Lockers, and Community Wide WiFi so you can stay connected in any of the courtyards, at the swimming pool, at the bark park, or working out in the fitness center. Park in our resident parking garage and let the chaos of city living slip away. In your apartment are stainless steel appliances, laminate or stained concrete flooring, and more. We are proud to be recognized as an Apartment Ratings Top Rated Award recipient! Only 5% of apartment communities in the US qualify for this award. Come experience a move-in so exceptional, we guarantee it with our "Live It. Love it. Guarantee". We are here for you and available to take your call 24/7. Visit our website for updated office and tour hours!

Location

Calais Midtown
3210 Louisiana St., Houston, TX
77006, United States

Hours

Reviews

4.0
251 reviews
5 stars
160
4 stars
24
3 stars
11
2 stars
9
1 star
47

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Customers consistently praised the leasing and maintenance staff, particularly Bettie and Ryan, for their helpfulness, responsiveness, and friendly demeanor.

Maintenance Issues

Frequent complaints about maintenance problems, especially with the elevators, which are often out of service, causing significant inconvenience for residents.

Cleanliness and Safety

While many reviews highlighted the cleanliness of the property, there were also concerns about safety, including package theft and issues with the security of the garage.

Community Atmosphere

Residents appreciated the community feel and the spacious, well-maintained apartments, contributing to a positive living experience overall.

Communication and Management

Mixed feedback on management's communication, with some residents feeling that their concerns were not adequately addressed, particularly regarding maintenance delays and unexpected fees.
  • EN
    Eric Nguyen
    Nov 15, 2025
    5.0
    Jailyn and staff have made living here a wonderful experience! Everyone is super kind and helpful to the residents.
  • MM
    Mitzi Mera
    Nov 1, 2025
    4.0
    Bettie from management is the best! She is always very helpful and prompt with any support you may need. She’s lovely.
  • AR
    Aleksandra Radunovic
    Oct 28, 2025
    5.0
    I loved living at Calais Midtown! The entire team is wonderful — everyone in the leasing office is kind, responsive, and truly cares about the residents. Bettie in particular is a gem; she made the place feel like home from day one. She really cares and is truly a wonderful person! The apartments are beautiful and safe, and any maintenance issues I had were always fixed quickly. The new clubhouse renovations are gorgeous too. I called this place home for years and would recommend it to anyone!
  • DM
    Diana Miller
    Oct 23, 2025
    4.0
    It’s hard for any Apartment complex to get a five, but I could’ve given at least most of the staff here especially Betty of five. She will drop everything to bend over backwards to take care of whatever needs you have. Today I went in to get help with a problem in the mail room. She walked right over with me and took care of it, which isn’t unusual for her. She also asked me to leave a review and so I did but it’s very heartfelt..
  • CP
    Catherine Phillips
    Oct 22, 2025
    5.0
    The Calais Midtown is a great place to live. I have been a resident for 8 years and it’s a place I call home. The apartments are spacious and beautiful. What makes the Calais my home is the friendly leasing staff, Bettie, Jay and Raina. I have known Bettie since I moved in and consider her a friend. She has made me feel like I’m a part of the Calais family. Besides her warm and friendly disposition, she has been so thoughtful and helpful. She is there to help you with things even beyond the Calais. She is one of the most important reasons why I have stayed at the Calais so long. I hope she is here for a very long time after. Lindsey is the new Property Manager who oversees everything. She is very approachable and so nice. She listens to your concerns-and keeps the Calais beautiful. She is open to listening to the concerns of the residents and is the final decision in most matters. She is fairly new and has become a big part of the Calais family. I’m not forgetting Jay and Raina, who always greet you with a warm welcome and the biggest smile. They are enthusiastic and always willing to help you. Last but not least is the great Maintenance Department. Ryan manages a talented staff who help keep the Calais the Calais. Ryan is the master of everything and goes over and beyond to make sure the apartments are kept in tip top shape. He is very knowledgeable and will answer any concerns or issues you might have. He is supported by Brian who has been a major help to me. Brian works so hard and you won’t even know he’s been in your apartment because he cleans up so well! So beyond the beautiful buildings and apartments, it’s the staff who really make you feel like you’re part of a family. That’s what makes the Calais so special. Many thanks to all!
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Frequently Asked Questions About Calais Midtown

What are the office hours for Calais Midtown?

Calais Midtown's office is open Monday to Friday from 10:00 AM to 6:00 PM, Saturday from 10:00 AM to 5:00 PM, and closed on Sundays.

How can I schedule a self-guided tour at Calais Midtown?

You can schedule your self-guided tour by contacting Calais Midtown through their main phone number or email, or visiting their website for updated tour hours.