Business Details
About
Apartment Building
The Broadway is raising the standard for apartment living in Garland, Texas. Our garden-style one and two bedroom homes seamlessly pair sophisticated finishes with modern features to enhance your daily life. Beyond your front door, you can embrace a vacation mindset with luxury perks like two sparkling swimming pools and a well-equipped fitness center. Isn’t it time you loved where you lived?
Location
Hours
Reviews
3.7
297 reviews
5 stars
178
4 stars
19
3 stars
9
2 stars
9
1 star
82
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Customers consistently praised the staff, particularly Dakota, Lizette, and Carolina, for their professionalism, helpfulness, and responsiveness.
Maintenance Service
The maintenance team received positive feedback for their quick response times and effective repairs, although some customers noted issues with cleanliness after maintenance work.
Community Environment
Many residents appreciated the cleanliness and quietness of the property, highlighting it as a pleasant place to live.
Management Issues
Several reviews pointed out poor communication and management practices, with some residents expressing frustration over unresolved maintenance issues and lack of responsiveness.
Mixed Experiences
While many reviews were positive, there were also significant complaints regarding pest issues, security concerns, and inconsistent service, indicating a divide in resident satisfaction.
- IRIrma RodriguezNov 22, 20255.0I want to recognize Jose for the excellent work he does with the maintenance at our apartment complex. Whenever I need something repaired, he responds quickly and does an outstanding job every time. I truly appreciate his professionalism and the great quality of his work. Also I want to recognize Liz for being absolutely amazing. She helped me and my family find what we now proudly call home. The apartment she helped us secure is perfect, and she made sure the entire process was quick and smooth so we could move in without any stress. Anytime we need help, she’s always there to answer questions and resolve any concerns right away. We truly appreciate her support and dedication.
- MSMontana SalmeronNov 9, 20255.0I’ve been here 3 months and I’m very pleased with the apartment and Samuel is the best maintenance technician. The grounds are very clean and pools are maintained well. I recommend this place
- SCSergio ChavarriaNov 8, 20255.0Lizette es muy amable, buen servicio. Jose de mantenimiento también nos da buen servicio cuando necesitamos mantenimiento. Muchas gracias.
- AMAhren MartinNov 6, 20255.0Best beginner moving experience. Dakota made the process quick and simple, also with the help of Lizette for starting the process. When looking at the rooms my expectations were blown away with the size and space while surprisingly included a washer and dryer, couldn’t ask for anymore.
- M_MajestyLand _Nov 6, 20255.0Once I was shown the two bedroom one bath, I fell in love. It has full size washer and dryer included. Dakota is amazing and the move in process was smooth and my roommate and I received excellent service from Liz and Nallely. Liz was knowledgeable about the apartment and the area. Thank you!