Brand Certified
The Broadway
3.7(301 reviews)
Certified by The Broadway • Mar 01, 2026
Business Details
5118 Broadway Blvd, Garland, TX
75043, United States
Certified by The Broadway • Mar 01, 2026
(541) 600-3274
Certified by The Broadway • Mar 01, 2026
https://www.westernwealthcommunities.com/apartments/tx/garland/broadway-blvd/
Certified by The Broadway • Mar 01, 2026
About
Certified by The Broadway • Mar 01, 2026
Apartment Building
The Broadway is raising the standard for apartment living in Garland, Texas. Our garden-style one and two bedroom homes seamlessly pair sophisticated finishes with modern features to enhance your daily life. Beyond your front door, you can embrace a vacation mindset with luxury perks like two sparkling swimming pools and a well-equipped fitness center. Isn’t it time you loved where you lived?
Location
Certified by The Broadway • Mar 01, 2026
Hours
Certified by The Broadway • Mar 01, 2026
Reviews
3.7
301 reviews
5 stars
180
4 stars
19
3 stars
9
2 stars
9
1 star
84
What are people saying?
AI-generated from recent customer reviews
Management Quality
Many customers praised the new management team, particularly Dakota and Carolina, for their responsiveness and professionalism, while others expressed dissatisfaction with previous management.
Maintenance Service
The maintenance team received positive feedback for their quick response times and effective repairs, although some residents reported ongoing issues with maintenance requests.
Cleanliness and Condition
Several reviews highlighted cleanliness and well-maintained grounds, but there were also complaints about pest issues and the condition of some apartments upon move-in.
Communication Issues
Numerous customers reported poor communication from the office staff, including difficulty reaching them by phone and lack of follow-up on maintenance requests.
Overall Satisfaction
While many residents expressed happiness with their living experience and the community atmosphere, there were significant concerns regarding management practices and property conditions.
- PMPatricia MalloryFeb 23, 20265.0Been living here almost 16 years. Dakota and her team are by far the best management we have had at The Broadway. Anytime I have to come to the office, the ladies in the office are so kind and lovely. It doesn't feel like I am a burden, and these people actually care about the tenants. This place is always clean and grounds are always picked up. My neighbors are all quiet and very nice people. I am getting ready to renew once again. The maintenance men also always do a very good job if I ever need anything done in my apartment. I am very thankful and so blessed. Thank you Dakota and team.
- BLB LFeb 23, 20265.0Dakota was very helpful during my visit. Although I'm not moving until the end of the summer, I am definitely coming back in a couple of months. I would recommend!
- YLYasmine LovoFeb 12, 20261.0I had the worst experience in these apartments. I would never recommend these to anyone, my leasing agent Angelica never broke down any extra fees I had to pay on top of my base rent, every single month my rent would increase over miscellaneous charges. She put me in a unit that was INFESTED with roaches.( infested is an understatement) The apartments are not even gated, I had someone break my car windows and get into my car, VERY UNSAFE. suspicious activity all around. I rate these 1.0 DO NOT move here if safety and cleanliness is your main priority!!!!!
- NHnancy heartFeb 6, 20261.00 stars This place is infested with roaches. They never answer the phone or respond to messages. You have to pay money just to pay your rent !?!?!?!? All old appliances ( on their last legs ). Thin Walls. Very Messy complex. I would say its the worst place to live in Garland, Tx.
- CDClarissa DuarteJan 28, 20265.0Thank you Aireth for being an amazing Admin!!
Brand Certified Facts from The Broadway
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Certified March 01, 2026Yext Knowledge Graph
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