Pest Issues
Numerous reviews highlighted severe pest problems, particularly roaches, with many residents expressing frustration over ineffective pest control.
Water Problems
Many customers reported frequent issues with hot water availability and water shut-offs, leading to dissatisfaction with the living conditions.
Staff Performance
Several reviews praised staff members, particularly Margarita and Kelly, for their helpfulness and professionalism, while others criticized the overall management and communication.
Maintenance Concerns
Residents frequently mentioned slow or inadequate maintenance responses, with unresolved issues persisting for extended periods.
Community Experience
Some tenants appreciated the community atmosphere and amenities, while others felt the overall experience was marred by ongoing issues.