Fairway Independent Mortgage Frisco

Reviews

• DF

  Daniel Fowler

  Apr 24, 2026
  5.0
  Great experience working with John and his team! Super fast closing and smooth process!!!
• SY

  Shirley York

  Mar 20, 2026
  5.0
  I had the pleasure of working with Pam Miller and her team at Fairway Mortgage, and I cannot speak highly enough of their professionalism and dedication throughout the entire process. From start to finish, Pam and her staff demonstrated exceptional efficiency, clear communication, and a deep understanding of the mortgage process. They were consistently responsive, organized, and proactive—ensuring that every step moved forward as smoothly as possible. What truly stood out was their persistence and commitment to getting things done. Even when challenges arose, the team remained solution-oriented and focused, working diligently to keep everything on track. Their ability to navigate complexities while maintaining a calm and supportive approach made a significant difference. In addition to their expertise, the level of customer service was outstanding. The entire team was approachable, respectful, and genuinely invested in providing a positive experience. I would confidently recommend Pam Miller and her staff at Fairway Mortgage to anyone seeking a knowledgeable, reliable, and highly professional mortgage team.
• KH

  Kennon Henderson

  Mar 19, 2026
  5.0
  Pam was incredible to work with! We were very please with our experience. 10/10 would recommend!
• DJ

  Davon Jennings

  Mar 9, 2026
  1.0
  My experience with Fairway Independent Mortgage was extremely frustrating and concerning. I applied for a mortgage loan on December 30, 2025 for a new construction home purchase. Despite submitting my application at that time, I did not receive a Loan Estimate until February 6, 2026 and only after specifically requesting it. During that time my spouse and I had already committed significant funds toward the purchase of the home. Without the Loan Estimate we were unable to properly evaluate the loan terms, monthly payment, and overall affordability before becoming financially committed. I also contacted the loan officer again on January 21, 2026 regarding the status of the loan. The timeline of events raises serious concerns about the delay in providing required mortgage disclosures. Because of these concerns I filed a complaint with the Consumer Financial Protection Bureau so the matter could be formally reviewed. This experience caused significant financial uncertainty and stress for my family during what should have been an exciting process. Based on my experience, I would not recommend using Fairway Independent Mortgage, even as a builder’s preferred lender. I strongly encourage anyone considering working with this lender to make sure they receive all required loan disclosures and fully understand the terms of the loan before committing funds to a home purchase.
• BH

  Brian Hoffa

  Mar 6, 2026
  5.0
  Very great folks to work with. Takes the time to explain every step in processes of buying a home. Very friendly staff. HIGHLY recommend utilizing FairWay’s services!

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