Management Issues
Numerous reviews highlighted poor management practices, including unresponsiveness, lack of follow-through on maintenance requests, and unprofessional behavior from staff.
Maintenance Problems
Residents frequently reported unresolved maintenance issues, including plumbing problems, pest infestations, and inadequate responses to service requests.
Mixed Staff Experiences
While some staff members, particularly Jermaine, received praise for their helpfulness and professionalism, others were criticized for rudeness and lack of support.
Amenities and Cleanliness
Many residents expressed disappointment with the condition and availability of amenities like the pool and laundry facilities, often citing cleanliness issues.
Overall Resident Sentiment
Overall, the sentiment among residents is largely negative, with many advising potential renters to seek alternatives due to ongoing issues.