The Hub at Chisholm Trail

3.3
291 reviews

About

Apartment Building
Welcome to The Hub at Chisholm Trail, your cozy and comfortable new home in Fort Worth. These gorgeous garden-style apartments feature upgrades like new wood-style floors, new cabinetry with chrome hardware, spacious closets, and a private patio or balcony. Our floor plans are designed to suit your every need.

Location

The Hub at Chisholm Trail
6401 Hulen Bend Blvd, Fort Worth, TX
76132, United States

Hours

Reviews

3.3
291 reviews
5 stars
145
4 stars
16
3 stars
10
2 stars
11
1 star
109

What are people saying?

AI-generated from recent customer reviews

Management Issues

Numerous reviews highlighted poor management practices, including unresponsiveness, lack of follow-through on maintenance requests, and unprofessional behavior from staff.

Maintenance Problems

Residents frequently reported unresolved maintenance issues, including plumbing problems, pest infestations, and inadequate responses to service requests.

Mixed Staff Experiences

While some staff members, particularly Jermaine, received praise for their helpfulness and professionalism, others were criticized for rudeness and lack of support.

Amenities and Cleanliness

Many residents expressed disappointment with the condition and availability of amenities like the pool and laundry facilities, often citing cleanliness issues.

Overall Resident Sentiment

Overall, the sentiment among residents is largely negative, with many advising potential renters to seek alternatives due to ongoing issues.
  • JS
    Jessica Strachan
    Dec 27, 2025
    5.0
    Natoya is such a pleasure to work with. Her warm greeting and "can do" attitude makes her a very easy person to work with. Her quick responses and personable tone make you feel at ease when selecting your home with them. Love the "The Hub at Chisolm Trail" a great place to call home whether its for 6 months or a year!
  • MB
    Mckayla Burroughs
    Dec 27, 2025
    1.0
    I live 5 hrs away and only in Fort Worth a few times per month trying to find a nice apartment. This place virtually looked amazing with a big kitchen and a nice fire place. I had 2 scheduled tour times one at 2:15pm and one at 2:45pm. I got here at 2:00pm on the dot and I'm writing this review at 3:15pm. No one was in office for over an hr and we tried calling multiple times no one. If you can't make it to the tour just say something instead of wasting time I was looking forward to seeing this place. Sadly will not try and schedule a tour again..
  • RF
    Robert Flores
    Dec 18, 2025
    4.0
    Good morning, my experience at the hub is awesome.The management and leasing staff was very nice and very helpful. thank you
  • ES
    Erica Solomon
    Dec 18, 2025
    5.0
    Great place to live!! Property staff is very friendly and curious! Would definitely recommend for a family home!
  • TT
    TT
    Dec 8, 2025
    1.0
    i wish i could give them 0 stars .. matter of fact -10 stars.. i hate leaving bad reviews but this property definitely deserves the bad review.. PLEASE DO NOT RENT HERE.. pest issues is crazy.. management SUCKS.. the communication SUCKS.. they don’t like to do their jobs ..the dumpsters are always full.. the property is terrible all around DO NOT STAY HERE.. i have 6 more months to go and i honestly hate it.. if i could move i would.. please save yourself the trouble and headache and do not rent here..