Carmel Creekside

Reviews

• KM

  Kayla Mitchell

  Nov 16, 2025
  2.0
  Easy move in but be careful. String of thieves target this complex. Stealing tires, anything they can get. One person was killed yesterday and the apartment sent out an email saying it was an isolated event not to worry. Star Telegram gave details, which I believe because my car was broken into. I've had two decent leaks in my apartment both causing mold throughout my apartment to the one you can smell it. I told front office they did nothing about it but patched up the damage both times. My family is SICK because of it. We will be moving next month and will never look back Multiple outlets in unit have not worked the whole time I've been here. There has been 3 property managers since I've moved here which will be 2 years next month. I haven't met the new one but hopefully shes better than the previous ones.
• RC

  Ronda De La Cruz

  Nov 15, 2025
  1.0
  My son,daughter in law and granddaughter live at these apartments. Overnight 11/14-15 there was an incident that occurred on property (homicide). And the message sent out to tenants was not truthful😡🤬. You can do your own research and see the facts. DFW Scanner on Facebook has the information from Fort Worth PD. Shame on management and corporate for trying to downplay the situation, treating their tenants safety as unimportant, thinking that the facts wouldn’t make the local news and that their tenants are stupid. Management should do the right thing and send out a corrected statement IMMEDIATELY!! I will be more than happy to share photo and info from Fort Worth PD if asked.
• YR

  Yole Ramirez

  Nov 10, 2025
  1.0
  **APARTMENT LOCATORS BEWARE** My referred apartment locator has yet to be paid. My friend that I referred to the apartment locator has called several times, resent invoices, and has emailed several times. She has yet to be paid out. My friend here in August 2025. I wouldn’t refer a roach a roach here. Staff is horrible, And will lie that the manager is not available to speak with.
• BS

  Boston Shaffer

  Sep 23, 2025
  5.0
  I just want to give a big shoutout to Josh from maintenance here at Carmel Creekside Apartments. He came in and took care of everything I needed fixed quickly and efficiently. Not only did he handle all the repairs like a pro, but he did it with a positive attitude and a smile the whole time. Really appreciate his hard work and great service!
• SA

  Sarah Parrish Alvarez

  Sep 13, 2025
  2.0
  Office staff is wonderful, which is a large part of the reason we chose to move here, but the property management needs work. Maintenance takes forever to do anything unless you complain to the office about it. We’ve had an ant problem since we moved in and it’s not due to food being left out, they were here when we moved in we just didn’t know it yet. My current issue is that we have a newborn baby and a clogged sink, so I’m stuck not being able to wash my pump parts or bottles. Maintenance came on Thursday to fix the leak under the sink but didn’t fix the clog and now I’ve been told that the clog “isn’t an emergency” HOW IS IT NOT AN EMERGENCY IF I HAVE TO USE IT TO CLEAN THINGS FOR MY BABY?!! Hate to be that person but I’m sure how else to get management’s attention but to finally leave a review about these problems. Again, office staff is very kind about the matter but either can’t or won’t advocate for the clog to be resolved until Monday which is ridiculous.

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