1st Choice Property Management

4.7
275 reviews

About

Property Management Company

Location

1st Choice Property Management
5664 Denton Highway, Fort Worth, TX
76148, United States

Reviews

4.7
275 reviews
5 stars
248
4 stars
9
3 stars
3
2 stars
0
1 star
15

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, professional, and responsive to their needs.

Communication

Several reviews highlighted issues with communication, particularly regarding lease agreements and maintenance updates.

Management Issues

Some customers expressed dissatisfaction with management practices, particularly concerning charges and handling of deposits.

Maintenance

Customers generally reported quick and efficient maintenance responses, although there were some complaints about unexpected charges.

Overall Satisfaction

While many customers had positive experiences, there were notable negative reviews indicating significant dissatisfaction with certain aspects of service.
  • KS
    Kim Smith
    4 days ago
    5.0
    Taylor is exceptional. Makes sure there is clear communication before the day of repair, stays in constant contact and the provides helpful information on anything needed!!! So very thankful for the staff and all repair personnel.
  • JT
    Junior Tayaye
    Jan 2, 2026
    5.0
    Great experience with the maintenance team. The work was completed quickly and professionally. Very satisfied with the service. Thank you!
  • NR
    Naomi Ramirez
    Dec 31, 2025
    5.0
    I am a current renter with 1st Choice Property and have been with them for over five years. I truly can’t say enough good things about my experience. The team is always friendly, professional, and willing to work with you. Maintenance is handled efficiently and consistently by a very professional staff, which gives great peace of mind. It’s been a pleasure renting with them, and I highly recommend First Choice Property.
  • JJ
    Josh
    Dec 29, 2025
    1.0
    This company is unethical and lie about charges to keep your deposit. This company will charge for normal living wear and tear along with typical Make ready even after I hired a professional cleaner. Unfortunately, it’s looking I’m having to file in JP court to get my money and file a formal complaint against the realtor with Texas Real Estate Licensing commission. In response to company comment…. Sorry but it is up to a judge or In our case jury to determine if you charged for more than wear and tear. Charging for a built dirt dobber nest, animal fences in none fenced yard when I don’t have pets, weeds in flower bed when we were gone 2 1/2 weeks before inspection. These are a few of the ridiculous charges. Not to mention you all Inspected the house a month prior to us leaving. I also am well versed in case law, and I can say you are not following the Texas code as ALL the items you charged me for are in case law as deemed normal wear and tear as told to your realtor. We like you I have photos, witnesses and documents/emails. Hope it gets worked up prior to a court hearing but not appearing that way. I'd advice everyone to stay away from this company everyone. See what they put you through. Never had such an issue in my life.
  • KW
    Kimber Williams
    Dec 15, 2025
    5.0
    I have been renting from 1st Choice Property Management for almost 6 years. Anything that has been needed, it has been taken care of immediately. And they have been very easy to work with and always professional. Recently the roof was replaced. The roofing company showed up on time and communicated with me at every step of what will take place. The roof was finished in one day, everything was cleaned and it looks great. The same can be said of any maintenance needed.