Chateau de Ville

Reviews

• AL

  Angela Limos

  Dec 26, 2025
  1.0
  Just beware. These apartments have gotten so ghetto, they just let anyone move in. The pipes burst every winter because they do not maintain them. The mold in these apts are bad. The motel across the street they come over and use the pool and trash the place. The smell of weed is every where on the property. Cars get broken into in the garage and the elevators don't work half the time. Corporate was asking us to put a good review and we could win money if we did. How desperate is that. There rated 2.3 on reviews. That should tell you something. I lived her for 2yrs and moved 3months ago. Never late with rent and when I got my final bill it's was 287 00 for water!!! I have called them and they give the excuse it was from 6months ago. Now if I owed a water bill from 6months ago you would think they would have told me. I have always paid my water with my rent. I was in a 1bdr and water ran from 40 to 50 a month, which is total bs. So watch out for this place they will definitely do you wrong. Definitely get renters insurance because when you flood they don't care. I know the apartment upstairs flooded down into mine. There were I know of 7 apts that happen this last winter and I was told there were more. The pipes in the garage leak and if they leak on your car it will take the paint off. It happened to me. So just be very careful with this complex. I was going to post this right after I moved but got so busy I forgot. So posting it now. And yes the noise from you upstairs neighbors are horrible. Funny how Corp only respond to only a,few things I said. No you do not take care of the pipes or this wouldn't happen every year. For a 1 bdr apt the water should never be that high, you say they don't bill for a couple months, well I would say for like 6 month's if my final bill was 287.00 no you just don't want to give deposits back . I made many friends over there which most have moved because of everything I have mentioned. People that lived there for 3 + years said it happens every single year that the pipes burst. Now bribing tenants to pay them for a good review... Really!!! Cars getting broken into in the garage you never addressed that. The smell of weed , you never addressed that. The motel across the street you never addressed that. Elevator always broke, never addressed that. No you want to address things that you can cover up not the main issues. Again people please beware. There responds says it all. I just really can't get over the email that they sent out ask you to put a 5 star review and win $50 that's how desperate they are. Oh I still have the email.
• KJ

  karla jimenez

  Nov 26, 2025
  1.0
  I was excited to view these apartments, so I called, spoke to someone with the leasing office, and asked when would be the latest time for them to give me a tour. The leasing agent said 5:30 p.m. and we scheduled the tour for the following day. I received tour reminders through my email as well. I arrived 5 minutes early to my scheduled appointment but when I arrived, the leasing office was closed. I called the leasing office, asking where am I supposed to meet them? But the leasing agent informed that because of the time, they do not offer tours at 5:30 p.m. I explained that I called the day prior, specifically asked for a tour and when would be the latest time to come in? The leasing agent was dismissive and unhelpful. I had to immediately hang up the call to inform the rest of my party to not arrive since we all took time out of our schedules to come view these apartments. Very disappointed. If this apartment’s policy is to not offer tours at a given time, I can fully understand, which is why I initially asked what times could they offer the tour. I left work early in anticipation of this tour and even invited additional people to come with me. It’s clear to me that the leasing office is unorganized, unhelpful and overall, did not care. I’m glad to know this now as opposed to becoming a resident and having to deal with possible future issues with this office.
• RB

  ROBERT BONNET

  Oct 7, 2025
  1.0
  Thank you for your response The issue we’re currently facing is not day-to-day apartment noise, it’s constant furniture moving from 8:00 a.m. until 7:00 p.m., and sometimes even late into the night. This has been happening since they moved in and despite multiple reports, nothing has been resolved. Our issue with our previous upstairs neighbor, involved serious safety concerns, including marijuana odor, threats, and strangers knocking on our door late at night. While that issue was eventually resolved, it was completely different from what we’re dealing with now. I do not understand why you are referring back to it instead of addressing the current problem... We were offered to move to another unit, but we would have had to pay for our own moving expenses, even though we are not the ones causing the problem. Why should residents who follow the rules and pay rent on time be the ones inconvenienced? That is the reason why we decide not to accept your help. We understand that apartment living comes with some level of noise, especially with children, but hearing furniture being dragged and dropped for hours every single day is far from normal. Management has been responsive but can only go as far as corporate allowes them. When we contacted the courtesy officer, he made us feel like we were the issue instead of the victims of ongoing disturbances. At this point, we are left with no choice but to start recording these incidents to show that these are not “regular” apartment sounds. It’s unfortunate, but the lack of accountability and professionalism from corporate, not management makes living here extremely stressful. Our general manager and staff on the other hand, have been great , always attentive when addressing service requests and dedicated to keeping the property in top shape. They’ve done an outstanding job remodeling the entire complex, and it truly looks amazing.
• JC

  Jade-Marie Choice

  Sep 11, 2025
  5.0
  I recently moved into Chateau De Ville and I am so pleased with all the customer service I received from the ladies in the office. Specifically Natalie and Kianna. They went above and beyond to make sure I found the perfect home and my move was seamless. I love my new home and the area you can’t beat it!
• TR

  Taisa Reina

  Aug 23, 2025
  5.0
  Chateau de Ville is a great and safe place to live. My family and I just chose to renew our leasing contract. We actually moved from one unit to another due to looking for a most greater view. We are very happy here with the leasing office sraff and specially with the Maintenance crew. All are fantastic y very efficient. Chateau de Ville has become our home and we recommend it to everyone.