Trio Terraza

Reviews

• AM

  Alex Morales

  Mar 27, 2026
  1.0
  DO NOT RECOMMEND I moved here about 4 months ago and I DO NOT RECOMMEND these as an option 1. ITS INFESTED WITH COCKROACHES-Ever since my first month my apartment has had cockroaches. It’s a really disgusting problem, some other people that live here that I know have the same issue. I call almost every week for pest control, sometimes they do come, sometimes they don’t, either way they can’t get rid of the cockroaches. They told me to purchase stuff for them like if the infestation was my fault 2- IT SMELLS LIKE CIGARETTES. I’ve filed several complains and nothing has been done so far to fix it, the materials that they use for the apartment are very low quality. In my case, my upstairs neighbors (one of them works for the apartments) smokes a lot and the smell comes THROUGH THE BATHROOM EXTRACTOR!! It leaves my whole apartment smelling like cigarettes, that’s not even good for my health. Again, nothing has been done, I don’t know if it’s because it is their own employee, or they just don’t care. Either way the smell from the upstairs apartment shouldn’t even be a problem. 3- The carpet is old and worn out, it had pieces of dry paint that I’ve been trying to get rid of, in one part of the living room the carpet it’s not even put correctly in the floor, I can literally lift it and see what’s under it. When I was doing all the paperwork they told me that the whole apartment was “remodeled “ 4- The entrance door is not even installed properly, a few weeks ago when we had several rain days the water WAS COMING IN UNDER THE DOOR, I had to put some towels under it because of how big the gap between the floor and the door is. I’ve requested for them to fix it and they just put a cover under it, but they said it didn’t needed to be changed, every time I leave my apartment I had to fight with the lock because it’s not even placed right, for the door to be locked I need to open it and then lock it, yes, it doesn’t locks unless the door it’s open, tell me how it doesn’t needs to be changed. This hasn’t been an enjoyable experience The worst part is that I tried to call them but nothing has been done I get that they’re not the best quality apartments but this things shouldn’t even been happening. Honorable mention- the gap that is between the AC and the wall are literally covered with tape.
• BD

  Bruce Davis

  Mar 14, 2026
  4.0
  Overall good experience. But the supposedly free cable package is horrible. At first it was great. Then it was changed and the new one leaves out CBS NBC ABC AND FOX!!! The four free over the air channels!!! Plus to top it off no ESPN channels!!! That needs to change!
• EE

  E.V

  Feb 8, 2026
  5.0
  Life is very peaceful in this condominium; the management and maintenance staff are very friendly and diligent. Thank you, Mr. Jose.
• BB

  Banditware

  Sep 25, 2017
  4.0
  That manager no longer works here. Also not sure why everyone is having issues. I'm here visiting my friend and this place is great! Haven't seen ONE BUG! Nothing period! And I'm from a place that HAS tons of bugs. And he also goes to UTEP here and never had an issue.
• JH

  Jim Haynes

  Aug 29, 2012
  1.0
  Absolutely HORRIBLE. Roaches, roaches, more roaches. They will come and "spray" but it does NOTHING. I don't know what they are spraying but it's all just a placebo to get you off their backs for a while. They let so many scumbags live there that they will NEVER fix there disgusting roach problem unless they move everyone out and tent the entire place. Which they won't do. DON'T EVEN CONSIDER THIS PLACE.