The Village at Cottonwood Springs is a community of single family rental homes nestled at the foothills of the Franklin Mountains within walking distance to the best hiking and biking trailheads in the region and top-rated elementary and middle schools. The community is also minutes from North Hills Shopping Center and US54 which provides quick and easy access to Ft. Bliss, the airport, downtown, and all other areas of the city. Residents love the community. With a large amount of professionally maintained green space, a playground, a splash park, a pet play area, and basketball and tennis court, there are plenty of activities for residents of all ages. The Village at Cottonwood Springs is a great community for residents of all walks of life. Enjoying time outside has never been easier with the on-site playground, pet play area, splash park, and sports courts. You’ll also love the community’s easy access to Franklin Mountain State Park where you can take advantage of thousands of acres of wilderness. Tour any of our rental homes in this community and you’ll understand why it’s a great place to call home.
Customers consistently praised the maintenance team, particularly Darwin and Saul, for their professionalism, promptness, and effectiveness in resolving issues.
Customer Support
Many reviews highlighted the excellent customer service provided by staff members like Brielle, Marco, and Javier, who were noted for their helpfulness and responsiveness.
Community Experience
Residents expressed satisfaction with the community atmosphere, noting the beauty of the homes and the friendliness of neighbors.
Communication Issues
Some customers reported difficulties with communication and responsiveness from the management, particularly regarding maintenance requests and lease agreements.
Property Condition
Several reviews mentioned concerns about the condition of the properties, including cleanliness and maintenance of amenities.
ER
Evan Rhine
2 days ago
5.0
Liam was great to work with—friendly, quick to respond, and really knowledgeable. Made a big difference!
ML
Monty Lopez
Aug 26, 2025
5.0
Thank you to the maintenance team for helping fix our AC. Y’all really got everything done fast and came to our rescue as soon as you heard we needed help. I also want to say that my family and I had a lot of fun during the Summer bash, thank you for working hard and your effort really showed. I also want to say that Brielle has been really helpful from the very beginning, and I can say with 100% certainty that my family is in great hands while I go on my deployment. Again, thank you.
NR
Nathalia Rodriguez
Aug 18, 2025
5.0
Brielle is amazing! She made our experience from beginning to end really easy and she’s so sweet. A whole year has gone by and we are in love with our place and the great amenities. I highly recommend!
KF
KDL• FLOW
Aug 4, 2025
5.0
We had our yearly maintenance today and Mr Thomas did an amazing job. He was very professional and friendly. Thank you!
MV
Miriam Volikas
Jul 21, 2025
5.0
I submitted a maintenance request to service my air conditioner, and Darwin arrived promptly. He was incredibly knowledgeable, professional, and quickly resolved the issue. Great service all around!