AP
Aaron Pager
Nov 29, 2025
★☆☆☆☆ A Drastic Decline - Look Elsewhere (3-Year Resident Review)
I have been a resident at Eighteen51 Brinker for three years, and my experience has been a tale of two completely different complexes. The first two years were promising; it was a decent value for Denton with responsive management that, while not perfect, addressed issues like problematic neighbors and tried to maintain a good environment.
However, a change in management approximately one year ago has turned this place into a stressful and financially punitive environment. The sense of "home" has been entirely erased by oppressive policies and a complete lack of accountability.
The single worst issue is the predatory towing and parking enforcement. My vehicle has been towed multiple times from my own assigned complex at a cost of over $300 each time. This is not an isolated incident; I witness residents being towed almost daily. For the high rent we pay, living in constant fear of your car being taken is unacceptable.
Meanwhile, management is utterly complacent about issues that truly impact quality of life. The hallways constantly reek of marijuana—a pungent, skunk-like smell that irritates sinuses and causes headaches. Noise from neighbors is frequent and ignored, with thin walls offering little buffer. It is a perfect illustration of their misplaced priorities: vigilant in generating revenue through towing, but absent in providing a peaceful, livable environment.
Accountability is non-existent. Expect the "run-around" on any issue. Emails and calls go unanswered, promises are broken, and if the complex is at fault, do not expect a resolution. The only consistent thing is the annual rent increase.
While a few front-line staff members are sympathetic, the decision-makers are completely disconnected. My time here has shown me that the initial promise of this community is long gone, replaced by a operation that views residents as sources of revenue, not as tenants deserving of a quality home. I would never recommend living here, and after leaving, I will never, under any circumstances, move back. Please, think twice and read the recent reviews before committing yourself to this cycle of stress.