The Village Dallas

Reviews

• LL

  Linda Law

  2 days ago
  1.0
  We move in this week and because I've lived here twice before I thought this would be an easy 5-star review. My husband is blind and has a trained service dog. At first, we were told the pet deposit and fees would be waived but then received a message that the manager reviewed the request and said we were required to pay pet rent and pet deposit unless we provide an ESA letter or other documentation. We thought that might have been a mistake. We provided a certification of his blindness from a local hospital and proof that he receives social security disability as documentation even though the need for a service dog for a blind person is readily apparent. We even asked if a letter from his eye doctor would work but the manger doubles down and once again requested and ESA letter. We explained that we could not provide an ESA letter because emotional support animal letters require a visit to a licensed mental health provider and confirmed diagnosis. My husband is blind, NOT suffering from mental health or psychiatric disorder that requires a dog for emotional support. We agreed to pay the pet rent and fees rather than seek out a mental health provider and fake a condition. It was demeaning to even ask him to do it. Mental health struggles are real and serious, not something to fake to save money. Even though we are on a fixed income and it is quite an expense for us (almost half of what her receives per month from social security), we decided to just pay the fees and move on. I thought that would be the end of it until we got the lease and a rude reminder. It clearly says they don't charge for service animals, and it says service next to the dog’s name but right in the middle it shows the fees and the rent. It's one thing to know you are being charged when you really shouldn’t be but something else to see the hypocrisy spelled out (or in my husband's case, have it read to him). It was a slap in his face that neither of us saw coming. To a blind person, a service dog is their eyes. His dog is not there to offer emotional support but rather to assist with everyday life by protecting, serving, and helping him function independently. Life with disabilities is rarely fair but it feels immoral to charge someone rent for their "eyes". He just hopes they don't start charging cane rent too.
• AH

  Alexis Hawkins

  Apr 23, 2026
  1.0
  Sorry for the long review, but I am a manager at another residential property and have worked in the industry for many years. My initial experience with trying to get a tour here should have been my first red flag. Not only were the individuals at the main touring center incredibly rude and dismissive, but the second I told them work in property management, their attitudes adjusted VERY quickly. Fast forward a few months of me residing here, and I am constantly seeing GERMAN ROACHES everywhere; on my doorstep, my patio, in my kitchen sink, and even in my personal bathroom. While I put in multiple W.O. to have pest control mitigate the issue, I came to find out from other residents that it was an ongoing issue for years at that point. My final straw and ultimately why I didn't renew after only living here for less than a year was due to the leasing staff over my section of The Village. Not only did they violate multiple Fair Housing Laws including but not limited to: retaliation due to me declining to sign multiple incorrect non-mandatory lease addendums, discussing confidential items of my personal lease agreement with others not found on said agreement, and even though I have moved out and my lease agreement has ended, I have not received any form or notification requesting my forwarding address or a Final Move Out Statement. Lastly, I am in the process of reporting The Village Dallas to all necessary organizations and entities including TAA and HUD. Do not fall for the glitz and glamour of this place. It truly feels like I am narrowly escaping a really bad situation waiting to happen.
• IM

  Imanol Monsivias

  Apr 20, 2026
  2.0
  For my first Apartment in Dallas. This was honestly such a disappointment. First they Intrigue you with all the Amenities. Then they try to make it seem like it’s such a cool place to Live at. My First Complaint is the anytime you want to join an activity there. You have to sign up through a group and pay so basically there’s no community. It’s all a profit. Also, the apartments themselves are very outdated. Almost from like the 60s or 70s. No Light fixtures and most of them carpet all around are dirty The apartments are filled with bugs. I called twice in one year to get an extermination job done. Living space was not the best.. in The First three months of me living there. I had my whole bathroom redone because there was water leaking in the walls and it smells like sewer for two weeks On top of that, they wanted to put me in a hotel for four days. And when I went to talk to the office, they ended up basically telling me. I should be grateful. They’re putting me in a hotel. When in reality I was pissed because why do you not check if everything in the apartment is working up-to-date, the water always fluctuated from cold to hot and never got fixed. Rent was a little too expensive For the place. Honestly nothing good to say about it this place.
• LC

  Lauren Cunningham

  Apr 16, 2026
  1.0
  If you’re going to move here beware!!! This morning (4/16/26) I found out my car wheels AND tires were stolen last night. This gate to get into the apartment complex has been open all week, so anyone can come in anytime. And coincidentally my car was right next to the open gate. Now I don’t completely blame the Dakota for this happening, but they have security 24/7 and i just don’t understand how they miss seeing someone loading my car up on cement BRICKS and taking both my tires and wheels. And this isn’t the first time this has happened to someone at the village!!! Not to mention i’m not sure yet of any other damages that is possibly done to my car. I already have the police involved but the village needs to take action to prevent this!!
• BJ

  Bryan Jones

  Apr 1, 2026
  1.0
  Villager from 2020-2026. First the good, then the very bad. I'd like to say that the lower management often times went above and beyond within matters within their control (apartment maintenance, responding to questions, timely responses on unsafe environmental hazards around the complex, etc.) Effort was very often there. My catalytic converter was stolen off my truck. I got it replaced and had a cat shield added professionally and there was evidence of several more attempts to cut through the shield to access the converter. Heavy pieces of iron were put inside the cat shield as a gift. My truck got smashed into while parked by a drunk driver, costing me both time and money. Several attempts to break into my truck bed were also evident by marks and scratches on the paint. Requests to deal with loud neighbors having fights at all hours would be met with apathy. Cigarette waste, dog feces, trash from the streets when it rained, dead waterfowl carcasses from the constant hunting being done by the local coyotes that live just off of the Village property were the norm on morning dog walks. I requested countless times for more dog waste receptacles and was told they would "look into it". Local homeless population have stolen property off people's patios, sleep on the Village grounds, and have been found dead from overdose in the public restrooms at the community pools. The community pools were often closed either because they would leak or would attract college age kids that would drink too much and urinate on the grounds after being kicked out of the pool. One unfortunate teenager drank too much and drowned only to have his body found the next day. The dog park, as much as I and my dog loved it and took advantage of it every day, was downright unsafe. From the broken glass, broken shards of PVC pipe, unearthed beer bottles and cans, and other dangerous trash that would emerge when it rained, holes in the fence where dogs escaped, the dog fights, were standard fare. My dog was attacked on more than one occasion and required emergency surgery. I can recall a person threatening to bring a gun to the dog park after an altercation. On another occasion, I recall reporting a man drinking in the park with a firearm displayed out in the open. For a time period, there was still water that remained after several rain storms next to a dog waste receptacle. The color of the water was murky and shiny like it contained oil. After bringing it to the attention of the Village upper management several times, patrons of the dog park were rebuffed. One of the residents conducted an independent sample that was sent off to a lab and tested off the charts for E. Coli. When these results were brought to the attention of the dog park, they acted IMMEDIATELY by filling in the hole(s) with gravel, which did nothing but add tiny rocks to the still water that contained the dangerous bacteria. At the time, my senior dog, who is now approaching 14, fell ill, acting lethargic, not eating, diarrhea, vomiting, etc. Very concerned, I brought her to the vet where I learned she tested positive for E. Coli! I brought this to the attention of an executive at the Village, who no longer works there, and my grievances were not prioritized, valued, received with the slightest modicum of respect or empathy, as this person never spoke with me directly, never called me to express sympathy, or even saw me in person. I was directed to an insurance intermediary that had ultimately made her decision prior to even reviewing my evidence that I provided which included the independent lab testing, my vet's diagnosis and conclusions, and any of the grievances I had, telling me "I signed the lease so they aren't responsible". Vet bills as a result of being a residence of the Village were north of $1500. I met a lot of great people at the village and my dog and I have a lot of fond memories while I was a resident there. But if I can offer you any advice, taken from a person who put himself and his pet at risk by remaining a villager, seek residence elsewhere, please.