Tuscany Square Apartments

4.1
288 reviews
Interior kitchen with white cabinetry at Tuscany Square, Dallas, TX

About

Apartment BuildingApartment Rental Agency
Welcome to Tuscany Square Apartments, a beautiful community in North Dallas! Tuscany Square Apartments combines the convenience of a central, accessible location in a park-like setting. We feature Studio, 1 & 2 bedroom apartments. Our modern layouts maximize the natural light and create open, relaxing spaces that feature hardwood floors, mirrored walls, and vaulted ceilings. Our oversized closets and private garages also provide an abundance of extra storage space.

Location

Tuscany Square Apartments
3637 Timberglen Road, Dallas, TX
75287, United States

Hours

Reviews

4.1
288 reviews
5 stars
199
4 stars
16
3 stars
12
2 stars
13
1 star
48

What are people saying?

AI-generated from recent customer reviews

Management Issues

Customers frequently reported poor communication and responsiveness from management, with many expressing frustration over unanswered calls and lack of follow-up on maintenance requests.

Pest Problems

Numerous reviews highlighted ongoing pest issues, particularly cockroach infestations, with residents feeling that management was slow to address these concerns.

Maintenance Service

While some residents praised the maintenance team for their promptness and professionalism, others noted inconsistent service and unresolved issues.

Noise Complaints

Several reviews mentioned significant noise disturbances from neighbors and unauthorized guests, particularly around the pool area, impacting residents' comfort.

Positive Staff Interactions

Despite the negative feedback, many customers appreciated the friendliness and helpfulness of specific staff members, particularly in the leasing office.
  • AA
    AHNDRX
    Nov 25, 2025
    1.0
    Never come here ever. Worst apartments you can ever live at. Maintenance will disrespect you left and right barge in without permission . Work above you at 8am making tons of noise in the morning and work with paint running down into your vents. Management doesn’t care about anything at all just their pay. This place is absolutely disgusting in and out I can’t believe I lived here. Bugs absolutely everywhere inside all cabinets and in the building. Mold built up in my vents and in bathroom area. I was given a trashy unclean apartment. I had to put in tons of maintenance request while living here that got half ass handled unprofessionally. My dishwasher built up mold over 5 times and flooded my kitchen area once or twice with a disgusting smell. I had to throw away countless kitchen ware due to that. Living here is like not caring about the conditions you live in or quality of life . From bugs , disrespectful uncaring staff and much more. Nothing was ever clean here ever. Don’t rent an apartment here unless it’s literally your last option and even if that still dont . Worst decision of my life I wouldn’t ever live here again even if it was the last place on earth. People will go in the pool at night make tons of noise who don’t even live here . This place is for people who don’t give a rats ass if they live with bugs . It’s constant request have to be put in. Police is always up here . I will be filing more against this place mark my words . I have everything documented . Good writtens idk how this place is even open . The gate constantly brakes. People come in through the exit gate that says not an entrance . Maintenance parked in my spot about 6 times this year with their golf cart and I had to park my car in the middle of the road and find someone to come remove their little golf cart out of my parking lot . They walked in once without permission while my girl was in the room with our baby doing stuff privately , live here if you want bugs as friends management who doesn’t care and mold! What’s stopping you ? Come on over to the dirtiest place on earth where the cabinet screws can’t even hold in place windows are dirty and everything else is broken. My patio door handle became loose over time like twice . All cabinets barely work and screws are loose . Windows not clean inside and out , the patio I was given was horribly bad and smelled feces all in the area. Neighbors threw down a pigeon once into my backyard . If I could give this place a negative one I surely would it’s below a zero . So many lawsuits available for someone who needs money! Come on over !!! To a place that doesn’t care at all ! So glad to be gone from this place . And this isn’t the end of my voice to them . I’ll see yall very soon in court about a number of things . Picture of maintenance below working above me at 8am with no care! About noise or paint running through my vents early as hell! You have all time of day and choose to make tons of noise and wake me out of my sleep.
  • DV
    Dennis David De la A Veintimilla
    Oct 26, 2025
    5.0
    Fui a preguntar por información y la atención es excelente, pregunten por Alfonso es bilingue eso ayuda bastante, esperando con ansias para vivir aquí el departamento es hermoso y los precios insuperables. Gracias a alfonso por el trato que buen manager educado y muy informativo.
  • FE
    Frank Eszes
    Oct 23, 2025
    1.0
    My son was looking for a place to live couple of weeks ago. The front office staff needs help in the communication area. The staff sounds young when you call you might get someone to answer the phone. My son and I had couple questions about the application process, each time we called different times it went to a recorded message. It always said they are with another customer and they would call back and never did. I got the feeling they were screening calls. When he finally submitted the application we get a message it said, the apartment and move in date was not available. No other explanation no nothing.
  • EE
    Elvira
    Oct 9, 2025
    5.0
    Solo llevo 2 semanas viviendo en este lugar, es limpio… muy limpio comparado con los alrededores, bonito, se respira tranquilidad, me gusta mucho, mi apartamento es pequeño pero perfecto para mi. Las personas de la oficina como de mantenimiento son atentos y serviciales, que gusto vivir así!
  • TJ
    Tracie James
    Oct 4, 2025
    5.0
    I lived in these apartments for 4 years and I enjoyed my time at Tuscany Square. The pricing stayed consistent. Communication and addressing my concerns from the office staff was generally quick. The Maintenance Team are awesome and always courteous and conscientious about entering your home. The property is kept up. Never had any issues with bugs or theft from my parked vehicle. Stop by and your the property!

Frequently Asked Questions About Tuscany Square Apartments

What types of apartments are available at Tuscany Square Apartments?

Tuscany Square Apartments offers Studio, 1 and 2 bedroom apartments with modern layouts maximizing natural light and open spaces.

What are the office hours for Tuscany Square Apartments?

The leasing office is open Monday through Friday from 9:00 AM to 6:00 PM, and Saturday from 10:00 AM to 5:00 PM. It is closed on Sundays.