Turnberry Isle Apartment Homes

4.0
112 reviews

About

Apartment BuildingApartment Rental Agency
A lifestyle of comfort, sophistication, and convenience awaits you at Turnberry Isle. Our private, gated Dallas apartments fronts the 11th hole of the exclusive Prestonwood Country Club and Golf Course. Our lovely one-, two-, and three-bedroom apartments are inviting and well-equipped with desirable features, such as crown molding, large closets, optional fireplaces, and garden tubs. Contact us to find your new home!

Location

Turnberry Isle Apartment Homes
15190 Prestonwood Boulevard, Dallas, TX
75248, United States

Hours

Reviews

4.0
112 reviews
5 stars
78
4 stars
4
3 stars
2
2 stars
3
1 star
25

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Customers consistently praised the staff, particularly Sara, Blanca, and Rachael, for their professionalism, friendliness, and willingness to go above and beyond to assist residents.

Maintenance Issues

While many reviews highlighted prompt maintenance responses, several customers reported significant delays and unresolved issues, particularly with major appliances and plumbing.

Community Atmosphere

The community is generally described as friendly and welcoming, with many residents appreciating the clean and well-maintained environment.

Management Concerns

Frequent changes in management and inconsistent communication were noted as significant issues, leading to frustration among residents regarding maintenance and billing practices.

Value for Money

While some residents found the pricing attractive, others felt that the quality of the apartments and services did not justify the costs, citing issues with maintenance and management.
  • SP
    Sandra Portner
    Nov 12, 2025
    5.0
    My experience with the leasing agent, Sara Aguilar was absolutely incredible‼️ She is extremely professional, knowledgeable and goes above and beyond to make the leasing process smooth and stress free‼️ I highly recommend anyone looking for a new apartment to lease through her, I promise you won’t be disappointed‼️
  • TA
    Test Account
    Nov 5, 2025
    1.0
    If you value your time and sanity, don't rent at Turnberry Isle Apartments! shortly after moving I noticed 5 of my electrical outlets were not functioning and despite making the request to fix it within the first 90 days maintenance was never sent out. It wasn't until after I paid for an electrician to come replace all 8 outlets that he found that he found some of them weren't wired to ground and could have been a fire hazard there went $300 dollars for service out of pocket. Next my air conditioning had gone out about 6 times and each time the problem was never fully resolved and guess what! it recently went out again I am going to be moving out soon anyway so I am not going to pay for an electrician again to resolve these lazy apartments issues. Next lets talk about the neighbor oh the neighbor. He would play loud music and at times sounds like parties at various times of the night and sometimes all night long. I had audio recordings, police reports and even some neighbors next to me said they experienced the same thing. Managements response was there wasn't enough evidence. Wow not a very unexpected response from this management. It got so bad I moved by bed out of the bedroom and into the living room and I could still hear the music blaring and at times I had to rent a hotel room to get away from the noise. I once again brought the issue to management's attention and their solution. Extort me for more money by paying them more money out of my pocket to move to another apartment on property or to a sister property and extend my lease for another possible 18 months HELL NO! Can't wait to move out and once I do I'll have to consider weighing my options for filing a complaint against this apartment complex for the crazy amount of suffering and expenses I had to endure as a result of their negligence and inability to resolve tenent issues.
  • CP
    Cliff Poore
    Oct 31, 2025
    5.0
    This review is specifically targeted for the maintenance lead Pedro. What a hard worker. He is completely devoted to this property and the residents. I see him here often after hours and weekends as well. He certainly goes above and beyond.
  • CM
    cooper m
    Oct 23, 2025
    5.0
    Sara was truly one of the most professional individuals I have dealt with. She went above and beyond to help make this such an easy process.
  • PZ
    Paula Zaleski
    Sep 17, 2025
    5.0
    Sara was fantastic to work with! She’s knowledgeable, patient, and made the entire leasing process so easy. Her professionalism and genuine care really stood out. I couldn’t have asked for a better experience. Highly recommend her! Thank you Sara!

Frequently Asked Questions About Turnberry Isle Apartment Homes

What types of apartments are available at Turnberry Isle Apartment Homes?

Turnberry Isle offers one-, two-, and three-bedroom apartments that include features like crown molding, large closets, optional fireplaces, and garden tubs.

Where is Turnberry Isle Apartment Homes located?

Turnberry Isle Apartment Homes is located at 15190 Prestonwood Boulevard, Dallas, TX 75248, USA.