The Manhattan Apartments

4.0
181 reviews
Pool view at The Manhattan Apartments, Texas

About

Apartment BuildingApartment Rental Agency
Our beautiful gated apartment community offers unexpected value in one of North Dallas’ most sought after locations, just one block west of Preston Road on Frankford within easy walking distance to restaurants and shopping. The Manhattan’s nine floor plans include flats and townhomes with each offering walk-in closets, built in microwaves with modern paint and flooring. Relax at one of our two pools or work out in our fitness center complete with WiFi. Manhattan residents enjoy flexible lease terms, paying rent online and prompt service for maintenance requests. We also believe security deposits are a thing of the past so be sure and ask about our Zero Deposit™ program. Experience it in person—reserve your private tour today!

Location

The Manhattan Apartments
18331 Roehampton Drive, Dallas, TX
75252, United States

Hours

Reviews

4.0
181 reviews
5 stars
116
4 stars
19
3 stars
11
2 stars
1
1 star
34

What are people saying?

AI-generated from recent customer reviews

Maintenance Issues

Several customers reported delays and poor communication regarding maintenance requests, with some issues remaining unresolved for extended periods.

Customer Service

While some staff members, particularly Princess, received praise for their helpfulness and friendliness, others were criticized for rudeness and lack of professionalism.

Cleanliness and Condition

Multiple reviews highlighted concerns about the cleanliness and overall condition of the apartments, including reports of pests and maintenance problems.

Safety Concerns

Residents expressed worries about safety due to malfunctioning gates and reports of thefts, impacting their sense of security.

Positive Living Experience

Despite the issues, some residents enjoyed their time at the complex, citing a quiet neighborhood, spacious units, and good community amenities.
  • CV
    Claudia Veloz
    Oct 11, 2025
    1.0
    We have been leaving here for about 2 years, the gate is always open is never closed at night… we have been robbed 2 times in lease then A year. The office people don’t care a bit when ever you go and ask about cameras or the gate getting fix.moving out as soon as lease is over.
  • JM
    Jakailah Mcbride
    Aug 9, 2025
    5.0
    I moved in a week ago and I will say things have been good so far ! Quiet and clean environment, nice neighborhood.. snack in the office is a plus and the ladies in the office are super nice . Application and move in process and fast and easy .. all my questions answered and anything that needed to be fixed got fixed same day and the maintenance man was nice . Overall so far a good experience. My unit is spacious . I’m satisfied 🙂
  • OJ
    ohDamn Josh
    Aug 4, 2025
    5.0
    Corey from maintenance is incredibly friendly and super helpful! 10/10 maintenance dude!
  • AS
    Alexis Soto
    Aug 1, 2025
    5.0
    My AC went out which is brutal for these Texas summers. I put in a maintenance request late at night (I went to stay with family) and the next day, first thing in the morning, the maintenance team was there to address the problem. Corey and Carlos tried troubleshooting a couple of different things but ultimately it was time to replace the entire unit. While waiting for it to be replaced, they brought me a portable unit so that my pup and I could stay cool and comfortable in our home. Corey and Carlos worked so quickly and I had the entire thing replaced before I even got home from work. The next day after replacement while walking my dog, Corey stopped to ask if everything was functioning okay with the new unit, something small that made me feel taken care of and valued as a resident. The maintenance team is top tier and I really appreciate their urgency to the matter and their compassion!
  • SW
    Suzannah Wade
    Jul 31, 2025
    5.0
    Kathryn was so amazing during my apartment hunt and move in!! This was my first apartment in a few years and she really took care of me and had me in there in within a week!! She took a huge weight off my shoulders <3

Frequently Asked Questions About The Manhattan Apartments

Where is The Manhattan Apartments located?

The Manhattan Apartments is located at 18331 Roehampton Drive, Dallas, TX 75252, USA.

What types of apartment floor plans are available at The Manhattan Apartments?

The Manhattan Apartments offer nine floor plans including flats and townhomes with features like walk-in closets and built-in microwaves.