Maintenance Issues
Several customers reported delays and poor communication regarding maintenance requests, with some issues remaining unresolved for extended periods.
Customer Service
While some staff members, particularly Princess, received praise for their helpfulness and friendliness, others were criticized for rudeness and lack of professionalism.
Cleanliness and Condition
Multiple reviews highlighted concerns about the cleanliness and overall condition of the apartments, including reports of pests and maintenance problems.
Safety Concerns
Residents expressed worries about safety due to malfunctioning gates and reports of thefts, impacting their sense of security.
Positive Living Experience
Despite the issues, some residents enjoyed their time at the complex, citing a quiet neighborhood, spacious units, and good community amenities.