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The Lucas Apartments

3.8
(334 reviews)

Business Details

2924 Lucas Drive, Dallas, TX
75219, United States
(214) 526-9000
https://www.thelucasapartments.com

About

Apartment Building
Breathe new light into your life by leasing an upscale studio, one, or two bedroom apartment home in our community in Dallas, Texas. Our modern, pet-friendly homes come complete with a collection of trendy community amenities and an inviting neighborhood in Oak Lawn. A thriving community setting plus indulgent lifestyle spaces equals the prime place to call home. This is where you want to be. This is The Lucas Apartments.

Location

The Lucas Apartments
2924 Lucas Drive, Dallas, TX
75219, United States

Hours

Reviews

3.8
334 reviews
5 stars
209
4 stars
16
3 stars
17
2 stars
8
1 star
84

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Paulina and Ryan received numerous commendations for their helpfulness and professionalism, significantly improving the leasing experience for many residents.

Safety Concerns

Multiple reviews highlighted serious safety issues, including broken security gates, package theft, and incidents involving homeless individuals on the property.

Maintenance Issues

Residents reported ongoing maintenance problems, including unclean common areas, pest control issues, and delayed responses to maintenance requests.

Management Changes

Frequent changes in management have led to inconsistent service and unresolved resident complaints, contributing to dissatisfaction among tenants.

Community Environment

While some residents appreciated the community atmosphere and amenities, many expressed frustration over cleanliness and the behavior of other tenants.
  • MS
    Mark Sadler
    Jan 12, 2026
    5.0
    I had a great experience living at The Lucas Apartments for the past two years. From day one, the community felt welcoming, well maintained, and comfortable. My time here was smooth, peaceful, and honestly one of the better apartment experiences I have had. Paulina deserves special recognition. She was patient, professional, and genuinely dope to work with. Anytime I had a question or needed help, she took the time to walk me through things without rushing or brushing me off. You can tell she actually cares about residents and takes pride in what she does, which makes a huge difference. Because of my experience and the way Paulina represents the property, I speak very highly of The Lucas and would absolutely recommend it to anyone looking for a place to call home. If you are considering leasing here, you will be in good hands. Nothing but positive memories from my two years here
  • HT
    Hunter Treleaven
    Jan 9, 2026
    1.0
    Extremely unprofessional and misleading. During my in-person tour, both I and the apartment locator explicitly stated that I am an international student, that I am not legally allowed to work in the U.S., and that my mother whose Canadian would be co-signing to meet income requirements. This was made clear before I ever applied or paid a fee. At no point did anyone say Canadian income could not be verified or that this would disqualify my application. Despite knowing this, they still accepted the application fee. Only after taking my money did they suddenly claim they could not process the application due to income verification issues. Nowhere on their website, during the tour, or during the application process does it state that application fees are non-refundable or that foreign/Canadian income is not accepted. Taking application fees while withholding known disqualifying requirements is deceptive and completely unacceptable. This felt like a cash grab, not a mistake. I wasted time, money, and effort on an application they were never going to accept in the first place despite having the necessary information.
  • MK
    Melody Khavari
    Jan 6, 2026
    5.0
    Ruby at The Lucas was absolutely wonderful. She welcomed me with a warm smile and great energy from the moment I arrived. She listened attentively, answered all of my questions thoroughly, and made the entire experience very pleasant. The property is beautiful and well maintained, and the staff is truly professional. I highly recommend this community!
  • VV
    Victoria
    Jan 4, 2026
    3.0
    Have asked apartments for a month to come do pest control. I got new neighbors and roaches start coming in my apartment. They have yet to come do pest control. They keep lying and saying someone came out , however I have cameras in my home and nobody has came. I tried to break my lease but they are not cooperating. I have a 1 year old child and this is unsanitary. However I have managed to lessen the roaches by doing my own pest control, which I shouldn’t have too as much as pay rent and it’s included in my monthly fee.
  • TM
    Tasha Mendez
    Jan 2, 2026
    1.0
    Very interesting experience. Not sure how I feel about this place anymore. Shady people working the office. If I was an investor, I would be so upset with how this property is handled and what is allowed. The only good thing about the Lucas is Paulina and the LEAD maintenance. I know so many ppl who moved out or can’t wait to leave that place. Unbelievable what has been allowed yet so many other things need attention. Get it together and focus on what really matters

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