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The Eagle at Lakewood

3.3
(188 reviews)

Business Details

7150 E Grand Ave, Dallas, TX
75223, United States
https://www.theeagleapartments.com

About

Apartment Building
Welcome to The Eagle at Lakewood, your cozy Craftsman-style home in Hollywood Santa Monica, East Dallas. Just minutes away from Baylor, tese gorgeous garden-style apartments feature modern upgrades like stainless-steel appliances, wood-style flooring, air conditioning, and a private patio or balcony. Our floor plans are designed to suit your every need.

Location

The Eagle at Lakewood
7150 E Grand Ave, Dallas, TX
75223, United States

Reviews

3.3
188 reviews
5 stars
92
4 stars
16
3 stars
5
2 stars
14
1 star
61

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of staff, particularly Erica and James, who were noted for their responsiveness and support during the leasing process.

Maintenance Issues

Numerous complaints were made regarding slow or ineffective maintenance responses, with many residents reporting unresolved issues and poor communication from management.

Cleanliness and Upkeep

Several reviews highlighted significant concerns about cleanliness, particularly regarding overflowing trash and pest infestations, which contributed to unsanitary living conditions.

Management Changes

Frequent changes in management led to inconsistent service and communication, with many residents expressing frustration over the lack of accountability and responsiveness from the office.

Safety Concerns

Residents reported safety issues, including thefts and vandalism, as well as problems with the security of the property due to malfunctioning gates.
  • SB
    Shana Boatner
    Jan 21, 2026
    5.0
    Smooth leasing process at Bishop Ridge. Maya answered all my questions and was very helpful
  • JC
    Jazz Campbell
    Jan 10, 2026
    2.0
    The trash is piled up around the dumpster yet there are 2 monthly charges for trash
  • OO
    Once Once
    Jan 9, 2026
    1.0
    This was already being sent to compliance code office of Dallas due to the nature of the case I am writing to formally request immediate attention regarding a public health and safety concern at this, For the past several weeks, the dumpster in the complex has been overflowing with trash, creating unsanitary conditions that pose health and safety risks to residents and the surrounding community. The conditions include: Overflowing garbage, with bags and loose trash extending beyond the dumpster. Strong odors and potential attraction of pests, rodents, and insects. Blocked access to proper disposal areas, increasing the risk of injury or contamination. According to the City of Dallas Code of Ordinances, Chapter 17, Article IV – Health and Sanitation, property owners are required to maintain premises free from accumulation of trash and debris, ensuring safe and sanitary conditions for residents and neighbors (Sec. 17-54 and 17-55). Additionally, Dallas City Code, Chapter 32, Solid Waste, Sec. 32-14 requires proper collection and disposal of waste and mandates property owners to prevent accumulation that constitutes a health hazard. Given the ongoing nature of this issue, I respectfully request that the Code Compliance Department inspect the property and enforce compliance with all applicable health, sanitation, and safety regulations. Immediate action is needed to prevent further hazards to residents and the community. I am happy to provide photographs or additional information upon request. Thank you for your prompt attention to this matter.
  • GS
    Georgina Sifuentes
    Jan 7, 2026
    4.0
    This time, it was very prompt attention! I’m so happy they were able to fix my apartment. Thank you so much!
  • CS
    Chevarni Scarlett
    Dec 29, 2025
    4.0
    Ms. Erica is very helpful from the day me and my family walk in to look for an apartment very warm welcoming and the place is very quiet. We are happy to start our new journey . Ok update we moved in since we had a lot of people complaining about the trash now trash being picked up everyday that'd great so I will move that star to 4 now.

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