Business Details
About
Apartment Building
At The Chase Apartments, you have everything you need to lead an easy and fulfilling everyday life without ever leaving the comfort of your home or your gated community. Your pet-friendly one or two bedroom apartment includes perks like air conditioning, a dishwasher, and a private patio or balcony, and some homes even come fully furnished. You can also enjoy access to community amenities like a fitness center, a clubhouse, and a refreshing swimming pool.
Location
Hours
Reviews
3.6
280 reviews
5 stars
167
4 stars
9
3 stars
5
2 stars
12
1 star
87
What are people saying?
AI-generated from recent customer reviews
Customer Service
Gabriela and the maintenance staff, especially Jose, received high praise for their friendly and efficient service.
Maintenance Issues
Many residents reported ongoing pest problems, including roaches, and dissatisfaction with the handling of maintenance requests.
Communication Problems
Customers expressed frustration with the lack of communication from the leasing office, particularly regarding application statuses and maintenance follow-ups.
Property Condition
Several reviews highlighted issues with cleanliness and maintenance of the property, including trash accumulation and broken facilities.
Mixed Experiences
While some residents enjoyed their living experience and praised the staff, others reported serious issues leading to dissatisfaction and plans to move out.
- DBDaveLA BDec 5, 20255.0Gabriela has got to be one of the most sophisticated, polite & on point leasing managers that I’ve ever come across compared to any other COMPANY 💵 or COMPLEX! She always Contacts, delivers and does one hell of a job where in my point of view. She deserves a two dollar raise ($3.00 Raise) because she is most definitely management style—! So, A+++
- ANAdrián NolascoDec 2, 20251.0Don’t rent here. They never refund your deposit. I always paid my rent on time, and it’s been almost five months since I moved out and I still haven’t received my deposit. I’ve called, emailed, and visited the office many times, and they always tell me it will take 2–3 weeks, but they never give you your money back.
- HPHunter PrinceNov 27, 20255.0So far so good here! I moved in yesterday, So I can’t report to much, But I definitely will update anything with my stay here! Thank you Gabby and the front desk ladies for the help and positive support!
- MBmairen bustamanteNov 25, 20255.0Excelentes personas, la señorita Gaby muy amable!!
- ARAlex RamirezNov 4, 20255.0Gabby and Belen have the best customer service!!