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The Chase Apartments

3.6
(281 reviews)

Business Details

4343 Rosemeade Pkwy, Dallas, TX
75287, United States
(469) 770-0105
https://www.liveatthechase.com

About

Apartment Building
At The Chase Apartments, you have everything you need to lead an easy and fulfilling everyday life without ever leaving the comfort of your home or your gated community. Your pet-friendly one or two bedroom apartment includes perks like air conditioning, a dishwasher, and a private patio or balcony, and some homes even come fully furnished. You can also enjoy access to community amenities like a fitness center, a clubhouse, and a refreshing swimming pool.

Location

The Chase Apartments
4343 Rosemeade Pkwy, Dallas, TX
75287, United States

Hours

Reviews

3.6
281 reviews
5 stars
167
4 stars
9
3 stars
5
2 stars
12
1 star
88

What are people saying?

AI-generated from recent customer reviews

Management Issues

Customers reported frequent changes in management and inconsistent service, leading to frustration and dissatisfaction.

Maintenance Response

While some customers praised the maintenance team for their promptness and efficiency, others reported unresolved issues and poor communication.

Pest Problems

Numerous reviews highlighted ongoing pest issues, particularly with roaches, which have not been adequately addressed by management.

Customer Service

Gabriela and other staff members received positive feedback for their friendliness and helpfulness, although some customers experienced poor communication and unresponsiveness.

Cleanliness and Safety

Several reviews mentioned concerns about cleanliness, particularly around common areas and the pool, as well as safety issues related to noise and unauthorized access.
  • JB
    Jacky Bk
    Feb 9, 2026
    5.0
    As a resident, I would like to express my sincere appreciation to the office staff—Geraldyn, Dexy, and David—for their professionalism, organization, and constant willingness to assist. They are always attentive, responsive, and helpful whenever I have questions or need support. I would also like to recognize the maintenance team, José and Luis, for their efficiency, reliability, and prompt attention to maintenance requests. Their hard work and dedication help maintain a safe and comfortable living environment. Thank you all for your commitment and excellent service. It is truly appreciated as a resident to have such a supportive and dependable team.
  • AG
    Angela García
    Jan 29, 2026
    1.0
    Al Principio Fingen ser muy Amables (me mude aceptando hicieran reparaciones estando dentro como por ejemplo colocar las persianas de los cuartos lo cual nos tocó terminar haciéndolo nosotros a medida que pasan los meses se ha vuelto un infierno más grande ya que las situaciones empeoran cada día más la piscina en el verano siempre estuvo sucia nunca hubo sillas para poder disfrutar del verano eso sin contar la cantidad de personas que entran a las instalaciones a hacer uso de la misma sin si quiera vivir aquí y nadie hace nada ya que los portones SIEMPRE ESTÁN DAÑADOS si se trata de las personas que viven en el piso de arriba son un total desastre ruidos toda la noche sin contar el hecho de exceso de basura que no solo trae cucarachas si que que ocasionaron un incendio el cual si no es por los bomberos se propaga a todo el edificio incluyendo mi cochera que está justo al lado del mugrero de los de arriba las filtraciones en las paredes han causado estragos eso sin contar que no se hacen responsables por nada pones una orden de reclamo en su aplicación la cual cierran sin ni siquiera resolver el problema eso sin contar con la cantidad de veces que vas a la oficina y está cerrada en horario laborar la maneger puedo decir es amable pero casi nunca está siempre están personas que no hacen absolutamente nada para solucionar los problema si quieres vivir un infierno con paredes con filtraciones vecinos irrespetuosos y una oficina que esté cerrada en horario laboral puedes mudarte aquí y obtener el pésimo servicio jamás antes visto y a pesar de todo pagar y que te cobren recargos de los cuales ni ellos tienen explicación alguna de nada sirve tener una buena manager si casi nunca está para darse cuenta el mal trato e ineficiencia del personal que queda en su ausencia
  • DB
    DaveLA B
    Dec 5, 2025
    5.0
    Gabriela has got to be one of the most sophisticated, polite & on point leasing managers that I’ve ever come across compared to any other COMPANY 💵 or COMPLEX! She always Contacts, delivers and does one hell of a job where in my point of view. She deserves a two dollar raise ($3.00 Raise) because she is most definitely management style—! So, A+++
  • AN
    Adrián Nolasco
    Dec 2, 2025
    1.0
    Don’t rent here. They never refund your deposit. I always paid my rent on time, and it’s been almost five months since I moved out and I still haven’t received my deposit. I’ve called, emailed, and visited the office many times, and they always tell me it will take 2–3 weeks, but they never give you your money back.
  • HP
    Hunter Prince
    Nov 27, 2025
    5.0
    So far so good here! I moved in yesterday, So I can’t report to much, But I definitely will update anything with my stay here! Thank you Gabby and the front desk ladies for the help and positive support!

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