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Apartment Rental AgencyApartment Building
Live your best life at The Brownstones! Our luxury apartments in Dallas offer comfort and sophistication while you explore the city’s vibrant culture. Enjoy top-notch amenities, resort-inspired services, and a prime location that lets you experience urban conveniences without sacrificing peace and quiet.
Choose from our one, two, or three-bedroom luxury apartments. The Brownstones provides an upscale experience in the best community around. Enjoy leisure areas like a 24-hour fitness center, door-to-door trash pickup, and a refreshing, resort style pool. Live your high-end lifestyle with features like attached garages, washer and dryer connections, and updated interiors. Plus, we’re pet-friendly, so your furry friends are welcome too!
Location
Hours
Reviews
3.7
243 reviews
5 stars
144
4 stars
17
3 stars
9
2 stars
11
1 star
62
What are people saying?
AI-generated from recent customer reviews
Maintenance Issues
Several reviews highlighted ongoing maintenance problems, including pest infestations, mold, and inadequate air conditioning.
Staff Performance
While some customers praised the maintenance staff and leasing agents for their responsiveness and friendliness, others reported rude and unhelpful interactions with management.
Property Condition
Many reviews indicated that the property is poorly maintained, with complaints about outdated interiors, broken amenities, and cleanliness issues.
Safety Concerns
Numerous customers expressed concerns about safety, citing incidents of theft, break-ins, and a general feeling of insecurity within the community.
Mixed Experiences
Overall, experiences varied widely, with some residents enjoying their time and others feeling dissatisfied and frustrated with management and living conditions.
- RRRichard RobertsonDec 16, 20255.0Did a great job
- AFAlejandro fernandezNov 5, 20251.0I wouldn't recommend this place to anyone. First of all, it's old and in poor condition, and you can see it in the state of the house. The drains in the bathroom sinks are disgusting; worms come out of them. The house has a terrible cockroach infestation, and the air conditioning ducts have a type of mold that is worrying. And the worst part is that if you go and complain, the main manager treats you with a bad attitude and doesn't help you. I have proof of everything, and they don't care at all. They only care about issuing fines for anything, like taking out the trash at a time they deem inappropriate, and they don't care about the tenant's well-being. They deceive you; they show you a different house than the one they give you. I've lived in many condominiums, but this is the worst experience I've ever had. I've asked them to terminate my lease, and reluctantly, they're asking me for $8,000, which I really shouldn't have to pay because I don't want to leave because I want to, but because this apartment is uninhabitable—everything is broken and patched up, and the cockroaches make it impossible to live here. Don't come to live here.
- JWJ'Montre WilsonOct 29, 20251.0I wish I could give zero stars. If you’re not certain about your approval status, do not apply for this complex. They require a $300 down payment, and if you’re not approved, you will not get your money back. The property itself is poorly maintained, and the leasing office has very poor communication, especially when it comes to explaining that deposits are non-refundable. I would not recommend this place to anyo
- MMMin MinOct 13, 20255.0I've been here a little over a month now and have to say I would highly come for a tour. The whole staff has been great.
- CEChris EdgeSep 29, 20251.0This place is despicable. The place is run by absolute scum. Disgusting human beings. We are homeless and it was 96 degrees outside. My pet yorkie is 16 years old and we needed shelter so we stayed in one of there vacants. We left to run an errand and we return to find the unit was locked and there were two hand written notes stating "stay away" "dog in shelter". We contacted every single shelter in DFW and there is no sign of my dog anywhere. We cleaned the apartment from top to bottom.....left it in way better condition then what we found it in. They called the police on us and accused us of "breaking" in. They stole my dog. He is my baby. My heart is shattered. Im contacting the media and I am going to make sure that these people pay for what they have done. Mark my words !!!!
Frequently Asked Questions About The Brownstones
What types of apartments are available at The Brownstones?
The Brownstones offers one, two, and three-bedroom luxury apartments with updated interiors and attached garages.
What amenities can residents enjoy at The Brownstones?
Residents can enjoy amenities such as a 24-hour fitness center, door-to-door trash pickup, and a resort-style swimming pool.
Are pets allowed at The Brownstones?
Yes, The Brownstones is a pet-friendly community welcoming your furry friends.
What are the office hours for leasing inquiries at The Brownstones?
The leasing office is open Monday to Friday from 8:30 AM to 5:30 PM, Saturdays from 10:00 AM to 5:00 PM, and closed on Sundays.
How can I contact The Brownstones for leasing information or assistance?
You can call the main phone at +1 855-966-4018 or the local phone at +1 972-855-9300 for leasing inquiries.
Does The Brownstones offer any leasing specials?
Yes, leasing specials are available. Please contact The Brownstones for details.
Where is The Brownstones located in Dallas?
The Brownstones is located at 13907 Montfort Drive, Dallas, TX 75240, USA.
Which nearby self-storage facilities could be useful for residents or visitors of The Brownstones?
Nearby self-storage options include Life Storage and Extra Space Storage, which may be convenient for storing belongings during a move or temporarily.
Are there any entertainment or event venues close to The Brownstones?
Yes, Wow Entertainment is nearby and offers arts and entertainment events, including concerts, providing fun options before or after your visit.
What wellness and beauty services can residents find near The Brownstones?
Nearby options include Deviine Beauty Lash House for beauty and spa services, Abbate Aesthetics & Wellness, and Brisa Beauty Bar for medical spa and health services.