The Biltmore

3.6
622 reviews

About

Apartment Rental AgencyApartment Building
Welcome to The Biltmore Apartments in Dallas, Texas, where quality and comfort meet. Enjoy life in a beautiful setting, with easy access to transportation, shopping and entertainment. Our unique floor plans will suit your lifestyle with spacious kitchens and walk-in closets. We offer generous amenities such as our relaxing pool with its large sunbathing area, convenient laundry facilities and our fitness center. If you are looking for "Clean, Quiet and Well-maintained" living, The Biltmore Apartments are right where you want to be.

Location

The Biltmore
6251 Melody Lane, Dallas, TX
75231, United States

Hours

Reviews

3.6
622 reviews
5 stars
333
4 stars
70
3 stars
35
2 stars
30
1 star
154

What are people saying?

AI-generated from recent customer reviews

Pest Issues

Numerous reviews highlighted a severe pest problem, particularly with roaches and bed bugs, with ineffective pest control measures reported.

Customer Service

Feedback indicates a mix of experiences with customer service, with some staff being praised for their helpfulness while others were described as rude and unresponsive.

Maintenance Delays

Many residents expressed frustration over slow maintenance responses and unresolved issues, including plumbing and pest control.

Property Condition

Several reviews noted the overall poor condition of the apartments, including mold, broken amenities, and cleanliness issues.

Mixed Experiences

While some residents reported positive experiences and appreciated the staff, many others strongly advised against living in the complex due to various issues.
  • AA
    AURORA
    6 days ago
    5.0
    As for now is very convenient location, being asked for maintenance services twice and they expedite it.
  • BF
    Birhanesh Faltamo
    Dec 31, 2025
    4.0
    Since 2020 about 5 years of my stay here is wonderful good customer service always on time to fix your room or kitchen or sink ac system on time to fix I would recommend any one to this apt my say is very safe
  • JM
    Justin P. Mattock
    Dec 23, 2025
    5.0
    Nice apartments and friendly staff
  • MM
    Melissa Morales
    Dec 21, 2025
    1.0
    Management and office staff is so rude and not helpful to residents there.
  • SL
    Sasha Lewis
    Nov 30, 2025
    3.0
    Cheap but you get what you pay for I guess. Was in a 1bdr that was roach infested. Stopped requesting pest control because that did nothing. 2bdr is a little better so far. I still see the critters but it’s not half as bad. Moral is they obviously have a bug problem. Edit after the apartment responded: I am very good with my calls/emails, etc… because of my profession, you guys have not tried to contact me at all. Please don’t lie on here. I have not put in a pest control request for this new apartment because your “pest control” sucks, which I obviously saw in the previous apartment (as you said, there were multiple pest control requests). Thanks for the response though!

Frequently Asked Questions About The Biltmore

What types of apartments are available at The Biltmore in Dallas?

The Biltmore offers unique floor plans with spacious kitchens and walk-in closets, designed to suit your lifestyle.

What amenities does The Biltmore provide to residents?

Residents can enjoy a relaxing pool with a large sunbathing area, convenient laundry facilities, and a fitness center.