The Biltmore

3.6
617 reviews

About

Apartment Rental AgencyApartment Building
Welcome to The Biltmore Apartments in Dallas, Texas, where quality and comfort meet. Enjoy life in a beautiful setting, with easy access to transportation, shopping and entertainment. Our unique floor plans will suit your lifestyle with spacious kitchens and walk-in closets. We offer generous amenities such as our relaxing pool with its large sunbathing area, convenient laundry facilities and our fitness center. If you are looking for "Clean, Quiet and Well-maintained" living, The Biltmore Apartments are right where you want to be.

Location

The Biltmore
6251 Melody Lane, Dallas, TX
75231, United States

Hours

Reviews

3.6
617 reviews
5 stars
328
4 stars
69
3 stars
34
2 stars
30
1 star
156

What are people saying?

AI-generated from recent customer reviews

Management Issues

Many customers reported unresponsive and unprofessional management, with maintenance requests often ignored or delayed.

Pest Problems

Numerous reviews highlighted severe pest infestations, particularly roaches and bed bugs, with ineffective pest control measures.

Customer Service

While some staff members received praise for their helpfulness, overall customer service was criticized for being slow and unhelpful.

Property Condition

The apartments were frequently described as old and in poor condition, with issues like mold, broken amenities, and cleanliness concerns.

Mixed Experiences

Some residents had positive experiences with specific staff members and appreciated the community atmosphere, but these were overshadowed by widespread dissatisfaction.
  • RB
    Rudy Bernal
    4 days ago
    2.0
    Roaches are everywhere, they don't believe in helping coworkers they rather you move fridge up 2 flights of stairs. STAY AWAY FAR AWAY
  • RJ
    Robert Johnson
    Nov 13, 2025
    5.0
    everyone is so kind and tries their best to accommodate everyone.
  • MR
    Maria Ramos
    Nov 11, 2025
    1.0
    I been living her for almost three years but I don’t recommend the place. They have very nonsense policies regarding your patio. They don’t allow you to have anything, not even to hang your clothes to dry on a rack!!! Their vehicle police is insane, you have small dent and they want to town your car. Oh but when you ask them to fix something, they take FOREVER. Don’t recommend the place. Stay away if you can. The gates never work. Half of the summer they close the pool and the gym. Not really worth it.
  • CC
    Caroline Carias
    Nov 5, 2025
    5.0
    Una muy buena experiencia Diamond Spears fu de bastante ayuda y fue muy paciente conmigo, y me ayudó en todo lo que me pregunté.
  • OL
    Omar Ledezma
    Oct 31, 2025
    1.0
    Tengo casi 1 año aquí y ya estoy loco por que se acabe mi contrato, el peor lugar donde puedas vivir en dallas, todo el apto viejo y deteriorado, sin decir que hay que estar fastidiando para que te arreglen algo en la casa, las cucarachas nunca desaparecieron, ya son parte de la familia en pocas palabras, viene pest control y no hace nada, también se la pasan indigentes adentro del residencial ya que nunca está bueno el portón, duermen y dejan su ropa en frente de mi casa o en las escaleras, fuman de todo tipo de drogas en las escaleras frente a mi casa, orinan donde se les plazca y ya se imaginarán el olor que hay, y el leasing no hace nada al respecto, le he enviado correos a la manager y ni respondo, por qué si vas a la oficina te tratan como un perro y te sacan diciéndote que envíes un correo que nunca contestan, en fin EL PEOR lugar que puedas vivir.

Frequently Asked Questions About The Biltmore

What types of apartments are available at The Biltmore in Dallas?

The Biltmore offers unique floor plans with spacious kitchens and walk-in closets, designed to suit your lifestyle.

What amenities does The Biltmore provide to residents?

Residents can enjoy a relaxing pool with a large sunbathing area, convenient laundry facilities, and a fitness center.