Welcome to South Side Flats, a community where your well-being takes center stage. Our Downtown Dallas apartments range from 467 to 1,398 square feet and come in studio, one-, and two-bedroom layouts. Let us show you around and you can see for yourself how your lifestyle will improve with the features that our South Side Flats offer.
Numerous reviews highlighted significant safety issues, including frequent break-ins, homeless individuals in the building, and broken security features.
Maintenance Issues
Many customers reported slow and ineffective maintenance responses, with some issues remaining unresolved for extended periods.
Cleanliness
The property was frequently described as dirty, with trash in hallways and common areas, contributing to an overall negative impression.
Customer Service
Customer service received mixed reviews, with some praising individual staff members while others criticized the overall responsiveness and professionalism of the management team.
Value for Price
While some residents appreciated the affordability and spaciousness of the apartments, many felt that the issues present did not justify the rent being charged.
JS
Jazmyne Scott
Jan 13, 2026
1.0
If you okay with losing everything you ever worked for then this place is for you. November 8, 2025 my car along with 5 others were set on fire due to another residence electric car catching on fire ( speaking there are no charging port inside the garage.) No Management did nothing, they actually close the office same day to avoid dealing with the aftermath, two day before the fire they " tested the alarm system" Crazy, because this all happened while I was sleep in my unit. No Alarms went off No sprinkler system nothing !! They didn't even reach out to those that were affected, No they didnt give us the information that was needed to resolve to issue until days after. Instead the neglected the situation sending out statement letting other residence know that they car park anywhere do to the fire. They Failed to take owner ship in there own property. Lets not forget I was also on the elevator when it stopped and had to call the police to get me out because you cant even use the emergency button to get you any help. This place need is a walking red flag. So if you take pride in what you have and how hard you work for what you have this is not the place.
KW
Kortney Williams
Sep 30, 2024
1.0
Don't do it! My final bill was sent straight to collections with NO opportunity to pay it beforehand. When I turned in my keys, the property manager informed me that a third-party company would contact me to make the final payment, which was understandable. He said there was no alternative way to make a payment (i.e., the online portal) due to the system kicking me out once he finished his move-out processes. Now, I'm getting calls from a collections agency when I did not even know what the final bill was for until I called the collections company back to see what was going on after I emailed Adam several times simply asking for a copy of the bill so I would know what I was paying, how much, etc. I am incredibly disappointed, as I had no major issues while living at the complex. Due to this shady moveout process, I would only recommend moving here if you want an unavoidable collections charge on your credit!
AM
Austin M
Aug 26, 2023
1.0
I’ve lived at the South Side Flats for just under a year and have enjoyed the affordability, however there is a reason the units are leasing for comparably lower prices. The doors around the facility are almost never secure and are broken, the garage gate is broken 90% of the time, the hallways are never cleaned, there is always homeless sleeping around the “private” property, the last maintenance request I put in wasn’t even looked at for a month and a half, Dallas Police and Constables are at the property like clock work looking for people/answering calls for service and on multiple occasions I have been denied access to my own apartment due to a shooting crime scene or an in progress crime that they are investigating in surrounding units, when I first leased the apartment there was an inch of dust caked onto the fans in every room, there is usually a stench of weed in the hallways that seeps into your apartment, anytime you call the office you have to hope and pray they feel like answering the phone that day, I’ve had family and friends over on multiple occasions where they are scared to even get out of their cars in the garage, the security that is supposed to protect the property is never around and I’ve maybe seen them twice in the year I’ve been here. All in all, if you are looking for affordability, this is the place for you.
TH
tom her
Aug 3, 2020
1.0
Do NO RENT HERE!! I tried renting and got the total run around and was also ignored!! I would call several times a day and would get NO ANSWER from the front office! I mean I at least called 5x a day for 3 days in a row and could never get anyone. Then they told me they could accept documentation through email and then told me they could not after I sent it. Waste of application fee and very unprofessional office. Garret and Rosa are terrible employees.
Sincerely Vyctoria.
What types of apartments are available at South Side Flats?
South Side Flats offers studio, one-, and two-bedroom apartments in Downtown Dallas ranging from 467 to 1,398 square feet.
Where is South Side Flats located?
South Side Flats is located at 1210 Botham Jean Blvd, Dallas, TX 75215, USA.
What are the leasing office hours at South Side Flats?
The leasing office is open Monday through Friday from 10:00 AM to 6:00 PM, Saturday from 10:00 AM to 5:00 PM, and closed on Sundays.
How can I schedule a tour at South Side Flats?
You can schedule a tour by visiting their website's scheduling page at https://www.southsideflatsapts.com/scheduletour/
What is the contact phone number for South Side Flats?
You can reach South Side Flats at +1 214-421-8000 for inquiries.
Where can I find more information about South Side Flats online?
More details are available on their website: https://www.southsideflatsapts.com/
What nearby dining options are available around South Side Flats?
Nearby dining options include Zalat Pizza, known for pizza and diner fare, and The Tasting Room Dallas, a local wine bar.
Are there entertainment venues close to South Side Flats?
Yes, nearby entertainment venues include South Side Music Hall, Gilley's Dallas, South Side Ballroom, and Poor David's Pub, all offering live music and events.
What transportation options are available near South Side Flats?
Transportation services nearby include Bus USA for taxi and rental services, as well as several gas stations like Exxon & Mobil and Mobil for automotive needs.
What nearby public services can residents of South Side Flats access?
Residents have access to nearby public services such as the Texas Department of Criminal Justice, Texas Health and Human Services Department, and community centers like Abode Treatment.
Brand Certified Facts from South Side Flats
South Side Flats partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: