SaddleBrook Apartments

4.4
162 reviews

About

Apartment BuildingApartment Rental Agency
SaddleBrook Apartments is located on the Bent Tree Golf Course. Our lovely neighborhood is one block from the North Dallas Tollway and a few miles north of the George Bush loop around North Dallas. Fine dining, shopping, large employers, and nightlife are all within 15 minutes. SaddleBrook Apartments offers spacious 1, 2, and 3 bedroom apartments! Residents can enjoy lush golf course or courtyard views from their apartments, all of which have direct access garages and oversized tubs! Our pet-friendly community features a bark park, lush landscaping, English perennial gardens, and a very special charm!

Location

SaddleBrook Apartments
5353 Keller Springs Road, Dallas, TX
75248, United States

Hours

Reviews

4.4
162 reviews
5 stars
130
4 stars
7
3 stars
2
2 stars
5
1 star
18

What are people saying?

AI-generated from recent customer reviews

Staff Responsiveness

Many customers praised the staff, particularly Laura and Travis, for their friendliness, professionalism, and quick response to maintenance requests.

Maintenance Quality

The maintenance team received high marks for their efficiency and thoroughness, with several residents highlighting exceptional service from individuals like Travis and Jose.

Community Atmosphere

Residents appreciate the quiet, friendly community vibe, with many noting the supportive relationships among neighbors and staff.

Property Condition

While some reviews mentioned the property being well-maintained and aesthetically pleasing, others pointed out issues with aging facilities and maintenance delays.

Move-Out Costs

Several tenants expressed dissatisfaction with high move-out fees and perceived unfair charges, particularly related to carpet replacements.
  • BL
    Brianne Lewis
    Oct 23, 2025
    5.0
    I’ve been at complex for almost 2 years now and it’s pretty quiet. The front office staff is friendly and maintenance does a great job when I have any issues in my unit. The residents are nice and look out for each other kids when on the playground which is a huge plus. Community is very important for us. Overall great place to live
  • WC
    Wendy Crane
    Sep 28, 2025
    5.0
    Five stars doesn’t seem like enough. The management team of Cindy Collingsworth and Laura Wilson really makes this place what it is…home. They are always pleasant and welcoming and super responsive to maintenance requests. They are the reason I moved here and the reason my family member has lived here for years with no plans to leave. Absolutely top notch! Keep up the great work!
  • RM
    Rekha Moturi
    Sep 27, 2025
    1.0
    I have had so many problems since I moved here and some of them have not been addressed in 3 months since I moved in. The apartments are old and they decided put some paint over all the problems instead of addressing the problems. Today while I was cleaning the bathroom, the plastic layer they put on top of the tiles started peeling off revealing moldy tiles underneath. See the picture posted. I have been having a lot of health problems since I moved here and I think this is the reason. There is mold and it's just painted over.
  • MH
    Mariah Hester
    Jun 12, 2025
    5.0
    I recently toured Saddle Brook Apartments and had the pleasure of working with Laura. She was incredibly professional, well-prepared for our scheduled tour, and made sure to walk me through every detail of the leasing process and address all my questions and concerns. Although I ultimately chose a sister property due to availability, my experience with Saddle Brook—especially thanks to Laura—was smooth and positive from start to finish. Definitely recommend checking them out!

Frequently Asked Questions About SaddleBrook Apartments

Where is SaddleBrook Apartments located?

SaddleBrook Apartments is located at 5353 Keller Springs Road, Dallas, TX 75248, USA.

What types of apartments are available at SaddleBrook Apartments?

SaddleBrook Apartments offers spacious 1, 2, and 3 bedroom apartments.