Business Details
About
Apartment BuildingApartment Rental Agency
SaddleBrook Apartments is located on the Bent Tree Golf Course. Our lovely neighborhood is one block from the North Dallas Tollway and a few miles north of the George Bush loop around North Dallas. Fine dining, shopping, large employers, and nightlife are all within 15 minutes. SaddleBrook Apartments offers spacious 1, 2, and 3 bedroom apartments! Residents can enjoy lush golf course or courtyard views from their apartments, all of which have direct access garages and oversized tubs! Our pet-friendly community features a bark park, lush landscaping, English perennial gardens, and a very special charm!
Location
Hours
Reviews
4.4
164 reviews
5 stars
132
4 stars
7
3 stars2
2 stars
5
1 star
18
What are people saying?
AI-generated from recent customer reviews
Staff Performance
The office and maintenance staff, particularly Laura, Evelyn, and Travis, received high praise for their friendliness, responsiveness, and professionalism.
Maintenance Issues
While many residents appreciated the quick response times for maintenance requests, there were significant complaints about unresolved issues, particularly regarding plumbing and air conditioning.
Community Atmosphere
The community is generally described as friendly and quiet, with residents looking out for each other, although some reviews noted issues with noise from neighbors.
Property Condition
Feedback indicated that while the grounds are well-maintained, many apartments are older and in need of updates, leading to mixed feelings about the overall quality.
Move-Out Costs
Several reviews highlighted concerns about high and unjustified move-out fees, particularly related to carpet replacement, which left some residents feeling frustrated.
- KHKaylee HoodDec 3, 20255.0Everyone is so nice maintenance is great 😊
- MBMike BDec 3, 20255.0Love this place and office staff is awesome!
- MRMonica RivasNov 6, 20255.0Wonderful staff
- BLBrianne LewisOct 23, 20255.0I’ve been at complex for almost 2 years now and it’s pretty quiet. The front office staff is friendly and maintenance does a great job when I have any issues in my unit. The residents are nice and look out for each other kids when on the playground which is a huge plus. Community is very important for us. Overall great place to live
- WCWendy CraneSep 28, 20255.0Five stars doesn’t seem like enough. The management team of Cindy Collingsworth and Laura Wilson really makes this place what it is…home. They are always pleasant and welcoming and super responsive to maintenance requests. They are the reason I moved here and the reason my family member has lived here for years with no plans to leave. Absolutely top notch! Keep up the great work!
Frequently Asked Questions About SaddleBrook Apartments
Where is SaddleBrook Apartments located?
SaddleBrook Apartments is located at 5353 Keller Springs Road, Dallas, TX 75248, USA.
What types of apartments are available at SaddleBrook Apartments?
SaddleBrook Apartments offers spacious 1, 2, and 3 bedroom apartments.
What unique views can residents enjoy at SaddleBrook Apartments?
Residents can enjoy lush golf course or courtyard views from their apartments.
Does SaddleBrook Apartments allow pets?
Yes, SaddleBrook Apartments is a pet-friendly community featuring a bark park and lush landscaping.
What are the office hours for SaddleBrook Apartments?
The office is open Monday to Friday from 9:00 AM to 6:00 PM, Saturday from 10:00 AM to 5:00 PM, and closed on Sundays.
How can I schedule a tour or contact SaddleBrook Apartments?
You can schedule a tour or contact them by phone at +1 844-336-0295 or visit their website at https://www.saddlebrookapts.com.
Are there any dining options near SaddleBrook Apartments?
Yes, nearby dining options include Dough Bro's Italian Kitchen, Zamykal Kolaches for breakfast and brunch, Liberty Burger, Uncle Julio's Tex-Mex, and 24 Seven Tacos.
What recreational facilities are nearby SaddleBrook Apartments?
The Glen Abbey Fitness Center, a gym and sports venue, is nearby for residents interested in fitness and recreation.
Can residents access shopping and personal care services near SaddleBrook Apartments?
Yes, nearby shopping and personal care services include Walmart Pharmacy, Jonathan Dean Salon, Ash Allure Beauty, Hot Nails Too, and Dalia Cleaners.
What major roads and transit options are close to SaddleBrook Apartments?
SaddleBrook Apartments is one block from the North Dallas Tollway and a few miles north of the George Bush loop, making commuting convenient. Nearby financial services like North Dallas Bank serve the area as well.