Brand Certified
North Creek
3.8(222 reviews)
Certified by North Creek • Mar 01, 2026
Business Details
9387 Pinyon Tree Lane, Dallas, TX
75243, United States
Certified by North Creek • Mar 01, 2026
(855) 970-6071
Certified by North Creek • Mar 01, 2026
https://www.brazosnorthcreek.com
Certified by North Creek • Mar 01, 2026
About
Certified by North Creek • Mar 01, 2026
Apartment Building
Location
Certified by North Creek • Mar 01, 2026
Hours
Certified by North Creek • Mar 01, 2026
Reviews
3.8
222 reviews
5 stars
134
4 stars
21
3 stars
10
2 stars
7
1 star
50
What are people saying?
AI-generated from recent customer reviews
Customer Service
Several reviews highlighted excellent customer service from staff members like Dyana, Alejandra, and Bella, who were praised for their helpfulness and professionalism.
Maintenance Issues
Numerous complaints were made regarding slow or ineffective maintenance responses, with many residents experiencing unresolved issues such as broken AC units and plumbing problems.
Security Concerns
Multiple reviews expressed serious concerns about security, including car break-ins and a lack of safety measures on the property.
Management Changes
Feedback indicated that new management has made some positive changes, but many residents still feel that significant issues remain unresolved.
Overall Satisfaction
Overall, many residents expressed dissatisfaction with their living conditions, citing poor management, maintenance delays, and safety issues.
- ATAngela TurnerFeb 9, 20265.0I was help by Heldia she was very clear and understanding and very helpful. The apartment she showed was very nice and spacefuland clean
- R6Recitle 65Feb 2, 20261.0I just called to inquire about units, and the assistant manager told me, "what are you"? so unprofessional and rude, I was in mid-sentence to tell her what I am, but she again cut me off. I had to hang up since she is rude and needs to be fired. I am going to reach out to apartment ownership and follow up.
- LMLevi MayorgaJan 5, 20261.0En Junio 2025 les di $450 para hacer la app y nunca se pudo... Pasé 3 semanas esperando que me resolvieran y nada. Me robaron el dinero porque nunca apliqué y no devolvieron el dinero. Solo me boleaban. "Llámanos" dijeron ellos. Les llamé 3 veces, les dejé correo de voz y nunca respondieron.
- SPSILENT PIRATEOct 26, 20251.0It take them days to fix the toilet there servics slow as hell.
- ZMZar MohammadOct 24, 20251.0If I could give zero review I would definitely given them. Very Dangerouse place with zero security. This is the 10th time with more than 20 car's broken into; they come and break into the cars windows and steal off of cars. And the leasing office doesn't even put a camera or do anything about it.
Brand Certified Facts from North Creek
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Certified March 01, 2026Yext Knowledge Graph
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