Business Details
About
Apartment Building
Whether you have specific style preferences or space desires, we have a home perfectly suited to your needs. From the floor plan to the finishes, to everything in between—our beautifully reimagined residences have been artfully engineered to complement your unique lifestyle. These pet-friendly layouts seamlessly combine functionality, comfort, and elegance, creating a sense of home. Leave your worries at the door and discover an effortless living experience at Keystone Falls.
Location
Hours
Reviews
3.2
376 reviews
5 stars
166
4 stars
37
3 stars
20
2 stars
12
1 star
141
What are people saying?
AI-generated from recent customer reviews
Management Issues
Customers frequently reported unprofessional and unresponsive management, with many expressing frustration over unresolved issues and poor communication.
Maintenance Concerns
While some maintenance staff received praise for their quick responses, numerous reviews highlighted ongoing issues with pest control, particularly roaches, and delayed repairs.
Customer Service
Several reviews noted excellent customer service from specific staff members, particularly Mirna and Marissa, but many others experienced rudeness and lack of assistance from management.
Community Environment
Residents expressed dissatisfaction with noise levels, parking issues, and overall cleanliness of the property, indicating a decline in the community's living conditions.
- MTMar TDec 18, 20253.0Move in was okay. The apartment manager is incredibly nice and overall love the layout of the place. However, we paid extra for a newly renovated unit, but there's been several little things that make me wonder if the renovation was done in a hurry. There is no towel rack in the bathroom, the shower rack is much too far from the bath, chipped paint in some places, internet boxes with wires sticking all out (which is dangerous), and several other little cosmetic issues that we've had to address since moving in. They should go over the units more carefully after a renovation. Seems rushed and sloppy.
- SGScott GlennNov 26, 20255.0So far its been pretty good here, Thaddeus at the office has been great about getting in contact on a few issues on move in but overall it has been a good experience.
- MAMaickol ArreazaNov 21, 20255.0Excelente atención y recibimiento a los apartamentos de parte de la señorita Mirna.
- CSCortney SandersNov 21, 20255.0I think I’m gone love it here so far so good!!! Plus Mirna an her team are so professional made my move in so easy they all 3 worked together and took care me. Thanks guys! yall go see them they having a move in special 8 weeks free!!!
- AFArlin Paul Caldera FuenmayorOct 29, 20251.0En este lugar es un mal vivir, no recomiendo. Los mismos de la oficina mandan a llevarce los carros. No resuelven los problemas de la comunidad .