Infinity on the Mark

3.5
375 reviews

About

Apartment Rental AgencyApartment Building
Our Lake Highlands apartments in Dallas come in one or two-bedroom layouts that are spacious and adaptable. A variety of interior luxuries adorn them including freshly renovated units with high ceilings, hardwood floors, large closets with extra storage space, private patios and more. As a resident of our pet friendly community, you will also have exclusive access to pool, clubhouse, fitness center, and courtyard among other life-enhancing amenities. Infinity on the Mark’s Lake Highlands location allows you to lead the lifestyle you have always envisioned. With easy access to I-635, I-75 and the High Five, you are never far from all the shopping, dining, and entertainment nearby Dallas has to offer. Call us today to schedule a tour!

Location

Infinity on the Mark
9010 Markville Drive, Dallas, TX
75243, United States

Hours

Reviews

3.5
375 reviews
5 stars
199
4 stars
28
3 stars
16
2 stars
12
1 star
120

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised staff members like Elsa and Breanna for their helpfulness and professionalism, while others criticized the overall customer service, particularly from the property manager Rosa.

Maintenance Issues

Numerous reviews highlighted ongoing maintenance problems, including pest infestations, mold, and slow response times, with some residents expressing frustration over unresolved issues.

Cleanliness and Safety

Several customers reported cleanliness issues, including roaches and general unsanitary conditions, as well as safety concerns related to the property being accessible to non-residents.

Positive Experiences

Despite the negative feedback, many customers shared positive experiences regarding the leasing process and the assistance they received from staff members, particularly during tours and move-ins.
  • JF
    Jasmine Fisher
    3 days ago
    1.0
    If I could leave zero stars I would I moved in the apartment 2024 and moved out October 2025 when my lease was up and couldn’t have been happier to leave they made me pay 3000 dollars in order to move out mind you I’ve never been late on rent, they refuse to give me my deposit back Rosa claims she’s heard nothing about any refund but I have emails and a phone call of Rosa and Teresa saying they will call me back or refund my money but now they are acting clues, refuse to give me any money back even though I’ve paid 3000 dollars the least you could do is give me my deposit back but it’s fine we will take this to court and I will sue this apartment for having someone who is not apart of their company work on my house and for the roaches ingestion and refusing to give me my money back, when stated I have been calling since I’ve moved out and now it’s 2026!! Don’t waste your time here ! Way better places they aren’t just money hungry and truly care about there residents. I will see you in court Rosa then we will see if you remember that phone call, you need me to forward that in a email too or will you see this? I’ve also asked for her bosses number but refuses to give it since nothing can get done.
  • LM
    Lizet Melendez
    Dec 17, 2025
    5.0
    Breanna was very professional gave us a great tour of the complex thank you
  • MC
    Marcus Castillo
    Dec 11, 2025
    5.0
    Breanna was very helpful with the tour of the apartments showing me pool areas and the gym accessible to tenants thanks for your time
  • WE
    Willian Escamila
    Dec 10, 2025
    1.0
    Debería mejorar el servicio de atención al cliente . Las personas que trabajan hay no son nada amables cuando uno envía a alguien a preguntar cualquier información, tengo más de un mes tratando de comunicarme para pagar una supuesta deuda que tengo y no le quieren dar la información a mi esposo solo ocupo pagar lo que se debe de verdad pésimo servicio al cliente. They should improve their customer service. The people who work there are not at all friendly. When I send someone to ask for information, they are unhelpful. I've been trying to contact them for over a month to pay a supposed debt I owe, and they won't give the information to my husband. I just want to pay what I actually owe. The customer service is truly terrible.
  • MJ
    miss.j Johnson
    Dec 1, 2025
    5.0
    Ms.Rosie the property manager and the rest of the ladies was very respectful in there and they very helpful apartment is very clean too.

Frequently Asked Questions About Infinity on the Mark

What types of apartment layouts are available at Infinity on the Mark?

Infinity on the Mark offers spacious and adaptable one or two-bedroom apartment layouts with features like high ceilings, hardwood floors, large closets, and private patios.

What amenities do residents have access to at Infinity on the Mark?

Residents have exclusive access to amenities including a pool, clubhouse, fitness center, and courtyard in this pet-friendly community.