Business Details
About
Apartment BuildingApartment Rental Agency
Gates de Provence provides homes in a spectacular setting! Our neighborhood is close to the George Bush Turnpike and the Dallas North Tollway, giving residents quick access to major employment centers, food options, and shopping! Our 1, 2, and 3-bedroom apartments include open-concept floor plans with amenities like garden tubs, fireplaces, and attached garages.
Location
Hours
Reviews
4.3
286 reviews
5 stars
223
4 stars
14
3 stars
5
2 stars
9
1 star
35
What are people saying?
AI-generated from recent customer reviews
Staff Performance
The assistant manager Anthony Jimenez received consistent praise for his exceptional customer service, attentiveness, and professionalism.
Property Condition
Many reviews highlighted the apartments as spacious, clean, and well-maintained, although some mentioned serious issues with flooding and maintenance.
Safety Concerns
Several customers expressed concerns about safety and security, citing issues with flooding, noise, and unsatisfactory responses from management regarding maintenance problems.
Mixed Experiences
While many customers had positive experiences with the leasing staff and property condition, others reported significant dissatisfaction with management and living conditions.
- ANAuris NunezJan 5, 20261.0Duré casi 3 años viviendo en esos apartamentos y nunca tuve ayuda de la señora Mónica fue muy descriminativa nos ignoró las veces que fui a colocar quejas , nunca me hicieron las carpetas cuando renové contrato y el señor cristhian es muy grosero, cuando decidí no renovar por tercera vez el contrato se portaron muy groseros, les falta mucha ética profesional, humildad, cobraron cosas que los mismos trabajadores dañaron y se quedaron con 2.000 $ de depósito. Cuando salí grabé todo para dejar constancia de cómo lo entregué y aún así me cobraron cosas que ellos mismos dañaron. Deberían de cambiar de administrador
- JAJose AlvarezDec 13, 20255.0The leasing specialist, Doria, was absolutely phenomenal. She answered all my questions and was very welcoming. 10/10 customer service. The property is very well kept and the units are stunning.
- I2IMarshalMadness 2Dec 13, 20255.0My wife and I came to check the property earlier this week, it was very beautiful and we had an excellent experience touring the property due to the leasing specialist Doria, she was very kind and welcoming to us!
- SDShelby DanyeurDec 12, 20255.0The wonderful leasing specialist Doria really helped me figure out which unit would be best for me and my two sons! She’s helped with everything in the process and helped me break down exactly what I needed! She’s the best!
- NJNeta JohnsonDec 5, 20251.0This is, unfortunately, one of the worst places to live. The manager allowed my daughter to rent an apartment that they knew beforehand had flooding issues. When it rained, it flooded her apartment, not once, but 3 times within a 4 month time period. No empathy was expressed until the very last time and there was NEVER any since of urgency on their part. She was "finally" allowed to break her lease with no credit damage, but they did not compensate her for all the times she was inconvenienced. If you move to this property, please ask about potential flooding especially on the 1st floor. Look around, there are obvious signs of flooding, especially now.
Frequently Asked Questions About Gates de Provence Apartments
What types of apartments are available at Gates de Provence Apartments?
Gates de Provence Apartments offers 1, 2, and 3-bedroom apartments with open-concept floor plans and amenities like garden tubs, fireplaces, and attached garages.
Where is Gates de Provence Apartments located?
They are located at 3613 Frankford Road, Dallas, TX 75287, USA.
What are the office hours for Gates de Provence Apartments?
The leasing office is open Monday through Friday from 9:00 AM to 6:00 PM, Saturday from 10:00 AM to 5:00 PM, and closed on Sundays.
How can I contact Gates de Provence Apartments?
You can reach them by phone at +1 844-336-0446 or toll-free at +1 877-894-0180.
How can I schedule a tour or get leasing information online?
Tours and leasing information can be scheduled through their website at https://www.gatesdeprovenceapts.com/scheduletour.
Are there any leasing specials currently available at Gates de Provence Apartments?
Yes, leasing specials are available. Contact the leasing office for more details.
What major highways are near Gates de Provence Apartments for easy access?
The neighborhood is close to the George Bush Turnpike and the Dallas North Tollway, providing quick access to major employment centers and shopping.
Are there any nearby dining options close to Gates de Provence Apartments?
Yes, nearby dining options include Sonic Drive-In, Paradise Cajun Seafood, Sushi N Wok, Buffalo Joe’s Bar and Grill, and Pastelitos Hugo Venezuelan Restaurant.
What beauty and salon services are available near Gates de Provence Apartments?
Nearby beauty and salon services include B the Trackmaster, GlowwithKindness, Maggie salón, Frankford Salon Suites, Glam Villa Suite, Kays Hair Therapy, All At Once Hair Salon, Da’ Hair Threat, International Barbers Studio, and K.C-Hairbraiding.
What nearby amenities can residents visit for convenience and entertainment?
Residents can visit nearby places like Starbucks for coffee, 7-Eleven for convenience items, Pump It Up for family fun and kids' parties, and the Dallas Housing Authority for community services.