Factory Design District

3.3
221 reviews

About

Apartment Building

Location

Factory Design District
120 Turtle Creek Boulevard, Dallas, TX
75207, United States

Hours

Reviews

3.3
221 reviews
5 stars
108
4 stars
10
3 stars
11
2 stars
16
1 star
76

What are people saying?

AI-generated from recent customer reviews

Maintenance Issues

Numerous reviews highlighted ongoing maintenance problems, including broken elevators, slow response times, and unresolved service requests.

Customer Service

While some staff members received praise for their friendliness and helpfulness, many reviews criticized the overall management for being unresponsive and unprofessional.

Cleanliness and Safety

Several customers reported issues with cleanliness, including trash and dog waste in common areas, as well as safety concerns related to theft and security failures.

Move-In Experience

Many residents experienced poor move-in conditions, with apartments not being ready or clean upon arrival, leading to dissatisfaction.

Community Atmosphere

The community atmosphere was described as declining, with reports of noise, crime, and a lack of upkeep affecting residents' comfort.
  • GM
    Garlanne “WildMoon” Millage
    Dec 28, 2025
    3.0
    The parking here for visitors is RIDICULOUS, I was afraid to park at the business next door in case of towing. There's no visible signs if you can or not for the apartments.
  • AP
    Andrew Phillips
    Dec 27, 2025
    5.0
    Craig helped resolve five different issues within 20 minutes. He set proper expectations that he would be by right after he finishes his current maintenance task. He was incredibly prompt, professional, and kind. He’s an amazing maintenance man, and his quick response alone would make me choose this apartment community again. Thanks again Craig!
  • BK
    Beni Kashala
    Nov 6, 2025
    1.0
    Do NOT live here — they have breakdowns in security which allows theft to occur & the office drags their feet investigating the situation!! I’ve had packages stolen & one of my neighbors had their car stolen earlier this year and was told by the front office their cameras we’re not working so they weren’t able to provide footage — all around mediocre management
  • ZW
    Zoey Walker
    Oct 20, 2025
    5.0
    Love the modern, industrial-chic apartment interiors, especially the concrete floors and exposed features.
  • CC
    Cruz Construction
    Sep 27, 2025
    5.0
    Amazing people, thank you Catherine for all your help!!!