Factory Design District

Reviews

• AA

  Anonymous

  Feb 11, 2026
  1.0
  My experience living at this property has unfortunately been extremely disappointing. While the location is convenient and desirable, the overall living conditions and management practices have made it an unsafe and poorly maintained environment. If you are considering moving here, I strongly encourage you to carefully evaluate the following concerns: 1. On multiple occasions, there have been individuals knocking on residents’ doors and running through the hallways asking for help. These incidents have created a sense of unease and raised serious concerns about building security. 2. Although the garage door has been repaired several times, it continues to malfunction and is frequently left open. While repairs are now handled more quickly, the recurring issue presents a safety risk. Additionally, residents should not rely on the security cameras, as they are reportedly nonfunctional in the event of vehicle break-ins or other incidents. 3.The cleanliness of the property is consistently neglected. Trash is often scattered throughout the garage, and garbage bins are regularly overflowing. This leads to unpleasant odors and frequent infestations of gnats and flies. 4. The elevators are frequently out of service and repairs take an excessive amount of time. I, along with other residents, have been stuck in the elevators and had to contact the fire department for assistance. While emergency services are nearby, this is not a situation residents should repeatedly experience. Additionally, the freight elevator tends to malfunction if held open for an extended period, which creates further inconvenience during move-ins or deliveries. 5. Pet waste is a significant issue both inside and outside the building. There have been instances of dog urine and feces in the elevators due to irresponsible pet owners, and management does not appear to prioritize enforcement or cleanliness. The sidewalk gate entrance near the freight elevator is frequently contaminated with pet waste, creating an unsanitary and hazardous environment for residents. 6. Management has changed at least four times during my residency. The current management team has been unprofessional, often responding to concerns with sarcasm and dismissiveness rather than providing helpful solutions. 7. The maintenance staff experience has been inconsistent. One maintenance technician has been efficient and professional. However, another technician failed to properly complete an HVAC repair in my unit, including not replacing the air filter, which has resulted in increased energy usage and additional service requests. During the visit, he asked to borrow tools from me to complete his job. I have also observed him smoking in the garage on multiple occasions, despite this being a non-smoking property, which raises safety concerns. 8. I have submitted complaints regarding my dryer, as a single load requires two to three cycles to dry. Additionally, the ice dispenser in my refrigerator contains mold. While I was initially told it would be replaced, after multiple management changes I was instead advised to clean it with bleach. It is unclear how residents are expected to safely and properly sanitize an internal ice dispenser component. 9. I have experienced recurring pest issues, including roaches and ants emerging from the walls. Given the overall cleanliness concerns throughout the property, this is unfortunately not surprising. 10. The placement of large trash bins near the garage exit obstructs visibility of oncoming traffic, creating a dangerous situation for drivers exiting the property. 11. Fire alarms also go off at random and inappropriate hours of the night, disturb residents’ sleep but also raise concerns about whether the alarms are properly maintained or being triggered unnecessarily. In summary, while the location may be appealing, the ongoing safety, sanitation, maintenance, and management issues significantly impact the quality of living here. Prospective residents should carefully consider these concerns before making a decision.
• AS

  Amay Singh

  Feb 5, 2026
  1.0
  The apartment has a lot going for it but there is a bunch that doesn’t as well. I have lived here for the past 8 months and here is the pros and cons: Pros: - Apartment as such is very safe initially there was a problem with the gate being open but they replace it and now it is always working - Apartments are well maintained and clean with big windows a lot of light and has good views. - Maintenance staff is very helpful and super helpful Cons: - Big ticket items take long time to repair - the elevators and downs 70% of the time so best of luck if you have a injury and don’t live in the bottom floors. - the reason given for the lift being down is because of someone holding it open for a long time while moving (this is a freight elevator we r talking about 🤷) - it takes weeks if not months to get it repaired and it’s usually down again in a few months - A dryer was broken in my apartment and it’s been 3 weeks and I am told every day they as talking to the vendor and that they havnt sent it out. - I had a knee surgery which left me on crutches unable to walk long distances and the suggestions to the delayed fix of the dryer was to go to a laundromat 🙂, later they called me after a day or two to tell me they would give me another apartment to dry my clothes and then that they would replace it with another apartments dryer which I agreed. I was then told that the dryer was shipped and that if I waited another 2 days it would be here again it was already 2 weeks at this point. O agreed but it still never came and I got no update till I called to find out what happened to find out the dryer never came and now the staff was out of the building and I have to wait again. - During the summers the trash Shute clogs up and the trash warms up not sure what was happening but u can imagine the smell even on the 4th floor. - there is dog shit all around the apartment thou the staff has notices everywhere but I havnt seen any improvement. All in all apartment looks great and is very pretty but the staff has a bunch to fix and has a bandage fix for it which tends to fail cause their suppliers take ages to get anything fixed so be ready to struggle when things don’t work. (Update) - The dryer got fixed but it was further delayed and I had to go limping to the office to get them to even give me the keys to another apartment to dry my clothes as it took 3 weeks to get it replaces smh. - HOW CAN ONE LIFT BREAK EVERY MONTH!! Broken again the buttons don’t work half the time ur left there wondering if the lift is broken. And not one the apartment only has three and you wake up hoping the one closest fingers crosses is the only one thats not broken today cause the other two definitely will. - Garbage the smell that can define the apartment. Even with valet trash that we all pay for this is the condition of the trash room. Initially gave it a 2 star now I deserves a big solid 1 for the rest. Not a zero yet cause there are some redeeming qualities 🙂. P.S. the lounge booking is a scam charging you 75$ per hour.
• CA

  Collin Atchison

  Jan 21, 2026
  1.0
  Literally got trapped inside here doing Uber Eats fire department would have some things to say about this place
• BZ

  Brianni Zuberbier

  Jan 15, 2026
  3.0
  Three stars because 1) I love my apartment unit 2) the staff are very friendly 3) the location of the apartment building is perfect for me 4) there is a lot of nature + coffee + good food nearby + I can access katy trail while on a walk 5) maintenance concerns are addressed and taken care of 80% of the time right away 6) extremely affordable for high quality in unit adds like dishwashers and other appliances Minus two stars because 1) the staff are hard to get in contact with, especially the assistant manager and manager. I believe I should be responded to sooner than three days minimum on my communications. 2) many fellow residents are irresponsible, to put it lightly, with their friends with paws. 4) lounges are taken over by large parties that go against policy but are not controlled by management so the rest of the building suffers 5) a lot of roaches in random months even if I’m spotless. The pest control comes but doesn’t ever really get it all taken care of
• JA

  James Arthur

  Jan 12, 2026
  5.0
  “Diana, Diamond, and the entire staff went above and beyond, making the move fast, efficient, and exceptionally well done.”