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Estates on Frankford

3.5
(342 reviews)

Business Details

7575 Frankford Rd, Dallas, TX
75252, United States
(972) 455-8932
https://www.rentanapt.com/apartments/tx/dallas/estates-on-frankford

About

Apartment Building
Find a higher quality of living at Estates on Frankford apartment homes. Located in the far north neighborhood of Dallas, Texas, our spectacular suburban apartments are a premier residential destination. You can look forward to luxury amenities, such as our indoor and outdoor basketball courts, sand and water volleyball, and a refreshing lap pool. Here at Estates on Frankford, we pride ourselves on creating a comfortable, relaxing escape for all of our residents. Choose from our one and two-bedroom apartments for rent that will help you live your best life to the fullest.

Location

Estates on Frankford
7575 Frankford Rd, Dallas, TX
75252, United States

Hours

Reviews

3.5
342 reviews
5 stars
128
4 stars
84
3 stars
32
2 stars
17
1 star
81

What are people saying?

AI-generated from recent customer reviews

Staff Performance

While some customers praised the leasing staff, particularly Tammie and Tayra, for their helpfulness and professionalism, others reported rude and unhelpful behavior from management, particularly during move-out processes.

Move-Out Charges

Numerous reviews highlighted excessive and unjustified move-out charges, often for normal wear and tear, leading to dissatisfaction among residents.

Maintenance Issues

While many residents appreciated prompt maintenance responses, there were complaints about pest issues, including rats and roaches, and inadequate management responses to these problems.

Community Experience

The community is generally viewed positively for its location and amenities, but noise from student residents and safety concerns were frequently mentioned.
  • MT
    Mehmet Topalel
    6 days ago
    5.0
    Thank you. quick and timely solution
  • KP
    Krish Pandey
    Feb 10, 2026
    5.0
    Estates on Frankford has been a great community for us to live in as roommates. The amenities have been wonderful, the area is very clean, and the whole place has a very pleasant aura overall. In particular, the leasing officers have been really helpful and understanding with us. We had faced some issues, and Sara and Tammy from the leasing office have gone out of their way to help us resolve them. We are eternally grateful, and will always recommend this community to others!
  • VY
    Vandana Sri Sai Yedla
    Jan 29, 2026
    5.0
    As part of this community, we also receive Amenify credits, which is honestly one of the best perks—especially for cleaning services. I’ve used Amenify’s cleaning services multiple times, and they consistently deliver great quality within budget. The cleaners are professional, thorough, and reliable every time. Overall, the services are excellent and make community living even better. Highly recommend Amenify!
  • IM
    Impact Media
    Jan 21, 2026
    5.0
    I couldn't be happier with my experience at Estates on frankford, going on my 3rd year here and the leasing team is great but especially Tammy! She's always has a bright smile and great energy when I come by the office. She made my apartment transfer smooth & easy, thanks Tammy!!
  • IU
    India Uchendu
    Jan 19, 2026
    1.0
    I had a tour scheduled and arrived 15 minutes earlier. When I walked in she was on the phone a little greeting was fine. During the wait a White older man walks out of the gym and so she gets off of the phone to cackle with him over nothing as I wait to even be properly greeted. When he ends the conversation (she didn’t want to) she yells to him as I’m walking out “DONT EAT THE CURRY”. Honestly looking at Tammy I wasn’t surprised by her behavior. I was ready to go at that point but why make it easy for her, still made her walk to the apartment to view it. I drove way from uptown Dallas excited to only be greeted by her and her watered down whit, oh she thought she was a real mean girl this day I was STOIC. The apartment was okay, not anything that just couldn’t be passed up. Her little attitude continued as I ignored the little waves of nothingness and walked the apartment. “Don’t eat the curry” sealed it for me. I would never pay to have my family in that community. As a psychology major, I understand that the behavior that Tammy displayed is reserved for some not all so every experience will be different. . “How you do a thing, is how you do all things”. This was just a TOUR, and that’s how she acted. She said it had been a busy day. Wow. At 1:30 pm on a Sunday….i can imagine. Just explaining MY experience. The property is declining rapidly from the outside.

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