Eleven600

Reviews

• MB

  Mercy Bardaro

  Feb 24, 2026
  5.0
  The maintenance was able to take care of my situation. He was professional and proficient
• FR

  Francy Rivas

  Jan 20, 2026
  1.0
  Me mudé hace aproximadamente 3 meses y desde entonces he metido el reclamo que me abren el buzón mi correspondencia se pierde. Metí reclamo en la oficina y resulta que ellos no se hacen responsables. Ese es el pan de cada día. Es lamentable que no solucionen eso o lo privaticen
• PO

  Paola Ocando

  Dec 30, 2025
  5.0
  Muy buena atención, excelente servicio muy amable y cordial la señora Stephanie Williams
• TR

  tinashe rumombe

  Dec 19, 2025
  5.0
  Had a great move in , Aron was helpful in from the beginning of the application until we moved in. Very nice 😊.
• HN

  Hien Nguyen

  Dec 18, 2025
  1.0
  On move-in day, the unit was not ready. Maintenance staff were still painting walls and fixing issues, and we did not receive the keys until the afternoon. We were told the unit would include a washer and dryer and that they would be installed within three days of move-in, but this did not happen. We had to follow up repeatedly, both through the app and in person, before anything was done. After moving in, we discovered multiple issues: broken curtains, a malfunctioning refrigerator, cockroaches, no racks in the oven, and water leaking from the shower. Each issue required us to submit photos, detailed descriptions, and multiple maintenance requests. Responses were slow, and follow-through was inconsistent. The only nice thing that they have done is delivered a brand new fridge replaced for the broken one. When the washer and dryer were finally delivered almost two weeks later, the dryer did not work. It took three additional weeks and repeated complaints before it was fixed. During this repair, a large section of the wall around the electrical area was cut open and left unfinished. Communication with management has been especially frustrating. Staff often say they will “call back” but do not. Action is only taken after my mom left a bad review on google. Apologies are frequent, but accountability and timely solutions are not. Most recently, the entire building’s water was shut off for a full day without any prior notice, leaving residents unable to cook, clean, or use the bathroom. When we contacted the office multiple times, we were given vague responses and no clear timeline for restoration. As of the evening, water was still not restored. Overall, this has been a stressful and exhausting experience. Residents should not have to constantly chase management to resolve basic habitability issues. I strongly urge management to improve communication, preparedness, and respect for residents’ time and well-being.