Creekside at Pear Ridge Apartment Homes

4.1
322 reviews
Resort-style pool with fountain at Creekside at Pear Ridge Apartments, Texas

About

Apartment BuildingApartment Rental Agency
Welcome to Creekside at Pear Ridge Apartments in North Dallas! Located in the Plano School District, you'll feel at home in a well-designed one or two-bedroom apartment with a spacious, open layout, vaulted ceilings, air conditioning, ceiling fans, energy-saving double-pane windows, vertical blinds, and more. We make your life easier with washer and dryer connections, optional garages, ample storage, and a well-equipped kitchen with a dishwasher, garbage disposal, and ice maker.

Location

Creekside at Pear Ridge Apartment Homes
4750 Pear Ridge Drive, Dallas, TX
75287, United States

Hours

Reviews

4.1
322 reviews
5 stars
232
4 stars
18
3 stars
7
2 stars
8
1 star
57

What are people saying?

AI-generated from recent customer reviews

Customer Service

Ashley received numerous positive reviews for her exceptional customer service, professionalism, and willingness to help clients throughout the leasing process.

Maintenance Issues

Several customers reported ongoing maintenance problems, including unresolved leaks and slow response times, leading to dissatisfaction with the management.

Management Concerns

There were complaints about unprofessional behavior from management and staff, particularly regarding application processes and communication.

Noise and Safety

Residents expressed concerns about noise disturbances from neighbors and safety issues within the complex, indicating a need for better management of these problems.

Mixed Reviews on Facilities

While some residents appreciated the cleanliness and maintenance of the property, others noted issues such as poor water temperature and cleanliness of common areas.
  • MP
    maribel perez
    Nov 14, 2025
    5.0
    Honestly since i first started looking at the place the office ladies have been helpful and kind, always going above and beyond to complete what i need. The maintenance is amazing as well, when it got windy and a package flew away (i didn’t report it ) a maintenance man found it and brought it to me as well as when i needed my sink fixed i had packages outside and they put them nicely on my bar. 10/10 to the staff , thank you for always being kind to me Edit: there was a few gentlemen working in the office . Thank you to them too, i’ve just mainly running into the ladies in the office .
  • TD
    tiffany Donelson
    Oct 30, 2025
    1.0
    This facility is very unprofessional. They treat you great coming in but when something needs fix it's not done right.We had a leak going on 2 months. when they finally came to check it out they said they couldn't find it or have no moisture detected but all along it was under the floor they tore the tub out it was mold and they replaced it with a new one under the mold.We had to take a shower in another apartment. The maintenance team said Samantha doesn't won't to pay for anything. When we left the leak was still going on.It had a horrible egg smell in the apartment from it leaking.Everytime she went in there she said she didn't smell it.I never got a copy of my walk through or inspection. We keep buying damp rid.
  • AM
    Armanda Moussa
    Oct 19, 2025
    1.0
    I will never ever recommend this place to anybody, we paid a security deposit of $1800 because of first renter history + first rent total of $3000.09. We stayed for 2.5 years. Now we just received the move out statement which shows that we have been charged $902.58 for the carpet and $473.00 for tub tile and counters resurfaced 🤷🏾‍♀️and some other unjustified charges , now we owned them $109.7 . Why ???? We took care of the apartment. I returned a remote gate key that I paid for $50 with the office staff and received no refund for that but a bill ???. I thought I will receive a check from them for a part of my security deposit but I received a bill , which if I do not pay will go to collections. What??? This is ridiculous !!! I tried to add my niece name on the lease contract during my stay. They asked my niece to bring a cashier checks of $59 for the application fee and $75 administrative fee which she did and I also been charged the same amounts on my residential account. So we have been charged TWICE !! For a case that we finally dropped and got no refund . I let the manager know about that but received no respond .That’s crazy!!! In addition this place is not safe at all , there is always a police car parked at the leasing office at night. This place is too noisy , The pool is nasty , complex apartments gate is always down . Very rude office staff included manager
  • AA
    Amy
    Oct 8, 2025
    5.0
    Ashley was absolutely incredible! Even though I couldn’t find the unit I was looking for since I need to be on the first floor, she was so sweet, patient, and understanding the entire time. She truly went above and beyond to help me explore every option and made the whole experience feel easy and welcoming. You can tell she really cares about people and loves what she does. Thank you, Ashley, for being so kind and amazing to work with! 🌸
  • JJ
    Jose
    Oct 8, 2025
    5.0
    I just have to give a huge shoutout to Ashley! From start to finish, she was absolutely amazing. Her energy, professionalism, and genuine care made the entire leasing process so smooth and stress-free. She went above and beyond to make sure all my questions were answered and that I felt comfortable every step of the way. You can really tell she loves what she does and truly cares about her clients. I’m so thankful for her outstanding customer service if you’re looking for a leasing agent who really goes the extra mile, Ashley is the one!

Frequently Asked Questions About Creekside at Pear Ridge Apartment Homes

What types of apartments are available at Creekside at Pear Ridge?

Creekside offers well-designed one or two-bedroom apartments with spacious, open layouts and vaulted ceilings.

What amenities are included in the apartments at Creekside at Pear Ridge?

Apartments include air conditioning, ceiling fans, energy-saving double-pane windows, vertical blinds, washer and dryer connections, optional garages, ample storage, and kitchens with a dishwasher, garbage disposal, and ice maker.