Business Details
About
Apartment Building
Location
Hours
Reviews
3.8
233 reviews
5 stars
137
4 stars
22
3 stars
9
2 stars
9
1 star
56
What are people saying?
AI-generated from recent customer reviews
Staff Professionalism
Customer experiences with staff are mixed; some report friendly and helpful interactions, while others describe rudeness and unprofessional behavior.
Maintenance Issues
Many residents report ongoing maintenance problems, particularly with pest control and responsiveness to repair requests.
Safety Concerns
Several reviews mention safety issues, including a lack of security, vandalism, and a general feeling of insecurity in the area.
Community Environment
The community is described as friendly and family-oriented by some, but others report issues with cleanliness and noise.
Management Changes
Recent management changes have led to dissatisfaction among residents, with many feeling that service quality has declined.
- IRIsabel RodriguezNov 3, 20251.0Las muchachas que trabajan te hablan muy feo no son amables ni profesional, hoy llegué a la oficina saludé y ellas ni te contestan el saludo, te hablan muy grosero y te contestan de mala manera, si le van hablar a las personas muy feo mejor que no trabajen y que se queden en su casa, cuando haces preguntas te contestan muy mal, parece que no les hacen el trabajo en la noche y por eso siempre te responden feo, no es mi culpa que no les hagan su trabajo, se creen las dueñas de los apartamentos, llaman a las personas y cuando cuelgan la llamada se ponen hablar cosas feas de las personas que rentan los apartamentos díganle a sus maridos que les hagan el trabajo para que no esten de amargadas todo el tiempo.
- SCSulma CordovaNov 3, 20255.0Las muchachas son bien amables. Siempre estan atentans y ayudan mucho a nosotros. ojala que siguien aqui
- AAastiSep 19, 20253.0Love my apartment… but out of 8 washers there shouldn’t be only two that work. AND THIS IS Unacceptable. I couldn’t even wash my clothes because I was so scared!
- DWDallys WaltonAug 18, 20255.0They got me in quickly and was super friendly ! Great prices and the gate works !!!
- SRSydney RuckerJul 25, 20253.0Been here almost a month. The leasing process was good, and so was the leasing special. Not an updated unit, but it’s good for the price. The grounds could be kept up better. The amount of vagrants that hang around the front of the apartments is alarming, but the front gate is now always closed. Parking is horrible. They do have reserved parking, but with a waitlist. Some residents have 3 reserved parking spaces. Upon moving in I requested pest control to come because we saw bugs(roaches and spiders). Card was left saying pest control had came(we were out of town) but I’m skeptical they did anything as bugs are still present in the bathroom. Hopefully it doesn’t become a full blown infestation although I’ve seen other reviews about this. Overall, it could be a GREAT apartment complex if these major issues are resolved.
Frequently Asked Questions About Cottonwood
What is the full address of Cottonwood apartments in Dallas?
Cottonwood is located at 13323 Esperanza Road, Dallas, TX 75240, USA.
What are the office hours for Cottonwood apartments?
Cottonwood is open Monday through Friday from 9:00 AM to 6:00 PM, Saturday from 10:00 AM to 5:00 PM, and closed on Sundays.
How can I contact Cottonwood apartments by phone?
You can reach Cottonwood at their local phone number +1 972-994-7200 or main phone +1 866-953-0780.
Where can I find more information about Cottonwood apartments online?
Visit their website at https://www.brazoscottonwood.com or follow their Instagram handle livecottonwoodapts and Facebook page.
Are there any leasing specials available at Cottonwood?
Yes, Cottonwood offers leasing specials. Please contact them directly for details.
What type of property is Cottonwood?
Cottonwood is an apartment building in Dallas, TX.
Which gas stations are located near Cottonwood apartments?
Nearby gas stations include Valero and C Store, both offering convenience store and fuel services.
Are there any dining options near Cottonwood?
Yes, La Casita Taqueria and Gemstone Banquet Hall are nearby restaurants where residents can enjoy Mexican and diner-style meals.
What hotels or motels are close to Cottonwood apartments for visitors?
Nearby accommodations include Bestway Inn, Motel 6 Dallas TX - North Richardson, Comfort Suites North Dallas, La Quinta Inn and Suites, and Embassy Suites by Hilton Dallas Park Central Area.
Is there convenient ATM access near Cottonwood apartments?
Yes, there is a Coinsource Bitcoin ATM located nearby for your convenience.