Business Details
About
Apartment Building
Location
Hours
Reviews
3.7
235 reviews
5 stars
137
4 stars
22
3 stars
9
2 stars
10
1 star
57
What are people saying?
AI-generated from recent customer reviews
Pest Issues
Numerous reviews highlighted ongoing pest problems, particularly roaches, with many residents expressing dissatisfaction over the lack of effective pest control.
Staff Attitude
Customer feedback indicated a mix of experiences with staff, with some praising their friendliness and helpfulness, while others reported rudeness and unprofessional behavior.
Maintenance Response
While some residents noted quick maintenance responses, others reported unresolved issues and poor maintenance service, particularly regarding pest control and repairs.
Security Concerns
Several reviews mentioned safety issues, including lack of security, open gates, and incidents of theft, leading to feelings of insecurity among residents.
Community Environment
The community was described as friendly and family-oriented by some, but others noted cleanliness issues and a lack of proper management communication.
- ECexavier collinsDec 21, 20251.0Was living there in 2009 roaches were so bad, in the middle of the night when you hit them lights the floor was moving!!
- IRIsabel RodriguezNov 3, 20251.0Las muchachas que trabajan te hablan muy feo no son amables ni profesional, hoy llegué a la oficina saludé y ellas ni te contestan el saludo, te hablan muy grosero y te contestan de mala manera, si le van hablar a las personas muy feo mejor que no trabajen y que se queden en su casa, cuando haces preguntas te contestan muy mal, parece que no les hacen el trabajo en la noche y por eso siempre te responden feo, no es mi culpa que no les hagan su trabajo, se creen las dueñas de los apartamentos, llaman a las personas y cuando cuelgan la llamada se ponen hablar cosas feas de las personas que rentan los apartamentos díganle a sus maridos que les hagan el trabajo para que no esten de amargadas todo el tiempo.
- SCSulma CordovaNov 3, 20255.0Las muchachas son bien amables. Siempre estan atentans y ayudan mucho a nosotros. ojala que siguien aqui
- AAastiSep 19, 20253.0Love my apartment… but out of 8 washers there shouldn’t be only two that work. AND THIS IS Unacceptable. I couldn’t even wash my clothes because I was so scared!
- DWDallys WaltonAug 18, 20255.0They got me in quickly and was super friendly ! Great prices and the gate works !!!
Frequently Asked Questions About Cottonwood
What is the full address of Cottonwood apartments in Dallas?
Cottonwood is located at 13323 Esperanza Road, Dallas, TX 75240, USA.
What are the office hours for Cottonwood apartments?
Cottonwood is open Monday through Friday from 9:00 AM to 6:00 PM, Saturday from 10:00 AM to 5:00 PM, and closed on Sundays.
How can I contact Cottonwood apartments by phone?
You can reach Cottonwood at their local phone number +1 972-994-7200 or main phone +1 866-953-0780.
Where can I find more information about Cottonwood apartments online?
Visit their website at https://www.brazoscottonwood.com or follow their Instagram handle livecottonwoodapts and Facebook page.
Are there any leasing specials available at Cottonwood?
Yes, Cottonwood offers leasing specials. Please contact them directly for details.
What type of property is Cottonwood?
Cottonwood is an apartment building in Dallas, TX.
Which gas stations are located near Cottonwood apartments?
Nearby gas stations include Valero and C Store, both offering convenience store and fuel services.
Are there any dining options near Cottonwood?
Yes, La Casita Taqueria and Gemstone Banquet Hall are nearby restaurants where residents can enjoy Mexican and diner-style meals.
What hotels or motels are close to Cottonwood apartments for visitors?
Nearby accommodations include Bestway Inn, Motel 6 Dallas TX - North Richardson, Comfort Suites North Dallas, La Quinta Inn and Suites, and Embassy Suites by Hilton Dallas Park Central Area.
Is there convenient ATM access near Cottonwood apartments?
Yes, there is a Coinsource Bitcoin ATM located nearby for your convenience.