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Carrollton Park of North Dallas

2.7
(206 reviews)

Business Details

18211 Kelly Blvd, Dallas, TX
75287, United States
(972) 789-4181
https://www.rentanapt.com/apartments/tx/dallas/carrollton-park-of-north-dallas

About

Apartment Building
At Carrollton Park of North Dallas, we believe in creating a community that delivers an elevated living experience for all your needs. Our one, two, and three-bedroom apartments in Dallas, TX, give you the perfect mix of community-oriented living with quick access to everything you need in your day-to-day life. Inside your home we���ve included stylish and functional features, such as brushed nickel fixtures and granite countertops. Within our community, we���ve made sure that you have all of the amenities you could ask for, like a basketball court, a state-of-the-art amenity center, two playgrounds, and a dog park. See why Carrollton Park of North Dallas is a great place to call home.

Location

Carrollton Park of North Dallas
18211 Kelly Blvd, Dallas, TX
75287, United States

Hours

Reviews

2.7
206 reviews
5 stars
58
4 stars
20
3 stars
14
2 stars
23
1 star
91

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of positive and negative experiences with staff, with some praising helpfulness while others report rudeness and poor communication.

Safety Concerns

Numerous reviews highlight safety issues, including car break-ins, theft, and general feelings of insecurity within the complex.

Pest Issues

Multiple customers reported infestations of roaches and other pests, indicating a significant cleanliness and maintenance problem.

Move-Out Charges

Several reviews mention excessive and disputed move-out fees, leading to frustration among residents.

Amenities and Maintenance

While some residents appreciate the amenities and quick maintenance responses, others report that promised facilities are often closed or poorly maintained.
  • LL
    lesur lately
    5 days ago
    1.0
    Was threatened with a gun twice here in 2 months as I just moved here. Moved out and went to a sister property. Similar problems at the sister property Rancho Palisades. Don’t rent from either property, not with it.
  • CH
    Cynthia Holloway
    Feb 21, 2026
    1.0
    We came home to an awful strong smell that started to cause headache and dizziness. Called our office, explained the odd smell.windows and door open. Maintenance comes and confirmed that a neighbor had thier tub or something and fumes were coming through the vent. Even the maintenance guy was trying to hurry up and leave because the fumes were so strong. He said it should clear out in a day or two. So I went by the office because I have a child we cant breath that in for 2 days. Per office manager " we resurface tubs all the time and never have a problem". While I explain my daughter struggles with allergies and even I had a a headache. Thier solution was well if you want to get a hotel you can and we can see if you may can get reimbursed. Thier are only fans in the bedrooms no ceiling fan in the living room to help speed the process along. Office was no help and very much not concerned. Her position was we do this all the time and never had complaints so deal with it basically.
  • SG
    Sara Gonzalez
    Feb 17, 2026
    2.0
    El lugar es muy lindo, pero cuando se termina el contrato aunque dejes el departamento en buenas condiciones te sacan demasiado dinero, sacan cláusulas sin sentido, también me abrieron y robaron mi carro y nadie respondió, mi bicicleta también la robaron de debajo, del apartamento realmente tuve esa mala experiencia 😕
  • CR
    Celis Reyes
    Feb 2, 2026
    5.0
    Muy atentos
  • RB
    Raquels Bear
    Jan 14, 2026
    5.0
    Carrollton Park has been my home for the last 22 years. Management and maintenance technicians including porters are truly amazing. Office and leasing staff are very friendly and helpful, anytime I have contacted them, it has been a positive and a pleasant experience. Work orders are taken care of on a daily basis. Grounds are well kept and there are a lot of open spaces to enjoy the outdoors. I recently contacted a courtesy officer and I was impressed by the professionalism and issue was taken care of immediately. Thank you all for making this place a wonderful place to call home.

Brand Certified Facts from Carrollton Park of North Dallas

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Certified March 01, 2026Yext Knowledge Graph
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