Associa Corporate

Reviews

• PN

  Paula Nolen-Marshall

  3 days ago
  5.0
  I spoke with Aisel on 4/27/26 & she was no help whatsoever. I called again & spoke with with May & it was like the difference between daylight & nighttime. May helped me with my problem & told me how to get it rectified. She is certainly an asset to your company
• TH

  Tyler Hagood

  Apr 24, 2026
  5.0
  I was furious when I called. William Scholl was able to turn me around and solve my problems. I am still not pleased with my community association manager but at least you have people like William around to ensure I dont have to deal with unnecessary legal problems due to incompetence with the others.
• ER

  Eric Rivera

  Apr 24, 2026
  5.0
  Erica fue fenomenal! Su profesionalidad y servicio al cliente es espectacular! Gracias!
• BH

  Beverley Hamilton

  Apr 14, 2026
  2.0
  In our experience, the Orlando branch of this company has been difficult to work with. We observed repeated issues with invoices being paid late, which required our HOA to contact vendors directly to request relief from late fees. Communication was also a concern, as emails to the assigned manager often went unanswered, and Financial reports were delivered late on multiple occasions without explanation. There was also a period when our community went several months without an assigned manager, yet management fees remained unchanged despite what appeared to be reduced services. Based on our experience, these issues created unnecessary challenges for our board and community. We recommend that other communities carefully review expectations and service levels before choosing this company
• OM

  Oscar Mauricio

  Apr 12, 2026
  1.0
  In the midst of glowing reviews from many Associa-serviced HOAs, I hope CEO, Mr. John Carona finds the time to read my comment (Complaint?) to further the stated Company mission: "To bring positive impact and meaningful value to every community." I made an observation to our local Associa Manager, that since the resumption of Daylight Savings Time, last March 8, some Residents of the Pine Creek community in Cypress, have to do their (our) daily morning walk around our lake, in darkness, due to the inability of our Property Managers to adjust the time when lake sidewalk lamps are switched off, leaving us having to walk in the dark. Many residents prefer to lead out our lives based on the clock/time, rather than the occasion when sunrises and sunsets occur. Daylight Savings Time requires an adjustment and correspondence of time, with nature (the sun). For older people (retirees) like myself, this poses a safety hazard walking in the dark, without seeing the dog and duck excrement all over the sidewalk (the least of inconveniences), the unevenness of the sidewalk, and the small branches that many trigger us to miss a step or two, fall, and possibly get hurt. It was in our subdivision that we had a young autistic child drown in the lake recently, due to the lack of vision, and initiative of said personnel, and the resultant posting of warning signs bringing attention of residents to possibilities of harm, after the fact, when we cannot bring a human life back. It is good that no enterprising lawyer interfered to pursue legal action against entities (deep pockets) that may have had responsibility(ies) involved. This morning, the lamps still turned off at 7:30 A.M. (36 days later), when it was still dark, and the promise of action, by the appropriate personnel, to correct this comment, has not changed a thing. CMCA and AMS designations of managers mean nothing, if simple things cannot be taken care of. My wife and I have lived in this subdivision from April 2014, when we bought our home, new. Please tell me if I am wrong, or out of order in looking after the welfare of myself and fellow residents, and if I misinterpreted your company's mission, or if it was never explained to your people in the field. Hopefully somebody in your large organization finds it relevant to bring this email to your attention, Sir. Thanks a lot. Oscar J. Mauricio

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