Business Details
About
Apartment Building
NOW LEASING! Highpark in Cypress, Texas offers 1-bedroom, 1-bedroom with study, and 2-bedroom apartments. This SMARTCOMMUNITY BY VENTERRA features SMARTHOME Technology, fiber-powered Internet up to 500 Mbps, and Community Wide Wi-Fi. Enjoy Venterra perks, including the 30-Day Live It. Love It. Guarantee and 48-hour service guarantee.Highpark includes an 8,600 sq. ft. clubhouse, resort-style pool, fitness center with Peloton bikes, workspaces, two dog parks, and garages. Apartments feature quartz countertops, GE appliances, under-cabinet lighting, and full-size washers and dryers.Walk to H-E-B, shopping, and dining. Visit our website for updated office and tour hours!
Location
Hours
Reviews
4.4
133 reviews
5 stars
107
4 stars
3
3 stars
2
2 stars
8
1 star
13
What are people saying?
AI-generated from recent customer reviews
Management Issues
Several reviews highlighted poor management responsiveness, particularly regarding maintenance and communication, leading to tenant dissatisfaction.
Staff Performance
Many customers praised the staff for their friendliness, professionalism, and helpfulness during the leasing process and in addressing tenant needs.
Maintenance Concerns
There were multiple complaints about pest issues, including roaches and ants, as well as inadequate handling of maintenance requests, which affected tenant comfort.
Community Atmosphere
Positive feedback emphasized the community events and overall atmosphere, with many residents feeling a sense of belonging and safety.
Property Condition
While some reviews noted the beauty and cleanliness of the property, others pointed out issues with upkeep and maintenance, indicating a decline in property standards.
- FFFatima Feroz3 days ago5.0I’ve had a positive experience with the maintenance team here. Service requests are easy to submit, communication is clear, and the staff are friendly and professional.
- SAStacey AustinNov 8, 20255.0I absolutely recommend Alexis! Front the moment my friend and I walked in, she greeted us with a smile and took us on an amazing tour. Professional, friendly & thorough! Thank you Alexis!
- AOAlvina opusunjuOct 3, 20251.0DO NOT RENT HERE – Serious Mildew Issues and Poor Management. I would give them no stars, if I could. I’ve had an ongoing mildew problem in my apartment at Highpark Apartments (Building 8) since I first reported it to management on June 28, 2025 — and to this day, they have made no real effort to fix the root cause of the issue. All they care about is collecting rent, not the well-being or safety of their tenants. What’s worse is that I have evidence of the mildew, including photos, videos of the mildew and recordings from their own maintenance management admitting that there are other units on the property with the same mildew problem. This clearly shows it’s a widespread issue that they’re fully aware of — yet they continue to ignore it. If you value your health, your money, and peace of mind, do NOT rent here. This property is neglectful and irresponsible, and I would not recommend it to anyone. BEWARE of Highpark Apartments in Cypress, Texas 77433. Address : 20515 Cypress Plaza Pkwy.
- ATAshley ToniaSep 29, 20255.0Extremely beautiful property and lovely staff. I really enjoy the community events and location of my daily commute to work and school.
- LSLakisha SwayzerSep 25, 20255.0Upon my arrival, I was warmly greeted by Alexis, which made a wonderful first impression. She was very kind and courteous. Following the tour, I had the pleasure of meeting Ki'Erin, who was exceptionally helpful in explaining everything about the community and the leasing process. She was very welcoming, she listened attentively to my needs and provided excellent advice and information.
Frequently Asked Questions About Highpark
What types of apartments are available at Highpark in Cypress, Texas?
Highpark offers 1-bedroom, 1-bedroom with study, and 2-bedroom apartments.
What smart technology features does Highpark incorporate?
Highpark is a SMARTCOMMUNITY featuring SMARTHOME Technology, fiber-powered Internet up to 500 Mbps, and Community Wide Wi-Fi.
What amenities can residents enjoy at Highpark?
Residents can enjoy an 8,600 sq. ft. clubhouse, resort-style pool, fitness center with Peloton bikes, workspaces, two dog parks, and garages.
What kitchen and laundry features do Highpark apartments include?
Apartments feature quartz countertops, GE appliances, under-cabinet lighting, and full-size washers and dryers.
What are the leasing office hours for Highpark?
The leasing office is open Monday through Friday from 10:00 AM to 6:00 PM, Saturday from 10:00 AM to 5:00 PM, and closed on Sunday.
How can I contact Highpark for leasing information?
You can contact Highpark by phone at +1 281-459-0600 or by email at venterra_highpark_website@leads.anyonehome.com.
Where is Highpark located?
Highpark is located at 20515 Cypress Plaza Pkwy, Cypress, TX 77433, United States.
What nearby grocery stores are accessible from Highpark?
Residents can walk to H-E-B supermarket, which offers groceries and health food products near Highpark.
Are there any nearby entertainment options around Highpark?
MM360 Entertainment TX is nearby for event planning, and Redbox kiosks offer food and retail rentals.
What transit or transportation services are close to Highpark?
Ospace provides transportation and rental services near Highpark, helping residents with commuting needs.