Highline Urban Lofts

4.0
272 reviews
Sparkling Pool at Highline Urban Lofts, Cypress, Texas

About

Apartment BuildingApartment Rental Agency
Isn’t it time we all indulge in some good green living? Maybe you need a major change of pace without a major change of place? If you are ready to live more and commute less, Highline Urban Lofts is the solution. A fashionably hip, eco-friendly apartment community dedicated to green thinking and vibrant style, Highline Urban Living introduces an edginess to suburban apartment living, offering one and two bedroom homes in Cypress, Texas. This residential-over-retail mid-rise property adjacent Metro’s Cypress Station is shaking up life in the suburbs with built-in shopping and the ultra convenience of commuting from your doorstep. Offering virtual and in personal tours!

Details

  • Onsite servicesAvailable

Location

Highline Urban Lofts
25222 Northwest Freeway, Cypress, TX
77429, United States

Hours

Reviews

4.0
272 reviews
5 stars
185
4 stars
17
3 stars
6
2 stars
6
1 star
58

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Customers consistently praised the staff, particularly Anthony and Helen, for their friendliness, helpfulness, and professionalism during tours and throughout their residency.

Maintenance Issues

Several reviews highlighted ongoing maintenance problems, including pest infestations, flooding, and slow responses to repair requests, leading to dissatisfaction among residents.

Community Atmosphere

Many residents appreciated the community events and overall atmosphere, noting that the property is well-maintained and has a friendly environment.

Safety Concerns

Multiple reviews raised serious concerns about safety, including vehicle thefts, inadequate security measures, and pest issues, which negatively impacted residents' experiences.

Mixed Experiences

While some residents had positive experiences and enjoyed living in the complex, others reported significant issues with management and maintenance, leading to a divided perception of the property.
  • BW
    Breana Wilson
    Nov 13, 2025
    1.0
    Extremely disappointed with how this property handles business. I was told I’d receive a refund for my $200 holding fee, and it’s been several weeks with no payment or update. I’ve called multiple times, left several messages, and followed up by both email and text. Each time, I’m told someone will “get back to me with an update,” yet no one ever follows through. Now, I can’t even get anyone to answer the phone. This is completely unacceptable and unprofessional. They took my money instantly but have shown zero urgency in returning it. It should not take weeks of constant chasing just to get a simple refund. I hope upper management sees this, because the lack of communication and accountability here is truly unacceptable.
  • AG
    avinash golla
    Nov 10, 2025
    5.0
    Our stay here at Highline has been nothing but a great experience. Apartments are spacious and rest of the place is well maintained. Used pool multiple times and found it clean through out our visits. Our fav part was, it's close to all the unlimited shopping and cinemas, this made our grocery shopping and movie nights much easier. Garage parking with roof on top is blessing to keep car in shade and never faced any challenges. Staff members Helen, Anthony and Jessica have been prompt with their responses and they were superhelpful through out. Definitely recommend this place.
  • AW
    anneisha williams
    Nov 7, 2025
    5.0
    Thank you so much Anthony for your help during my tour! You were very helpful and answered all my questions!
  • RC
    Raymond Clewis
    Nov 6, 2025
    5.0
    THIS PLACE IS AMAZING!!! LOVE ME SOME HELEN AND BERENICE! If I ever sell my house. Here I come.
  • RH
    Rebecca Hill
    Oct 17, 2025
    5.0
    Wow! I can’t believe this place has been right under my nose for years and only recently inquired with them. When you go, ask for Bernice! She was warm, inviting, and friendly; She made the whole process enjoyable and represents this complex perfectly.

Frequently Asked Questions About Highline Urban Lofts

What types of apartments are available at Highline Urban Lofts?

Highline Urban Lofts offers one and two bedroom apartments in Cypress, TX.

Where is Highline Urban Lofts located?

It is located at 25222 Northwest Freeway, Cypress, TX 77429, United States.