About
Apartment BuildingVenterra Realty
***Schedule your Self-Guided Tour today!***Live it. Love it. at Coles Crossing! We give you comfort inside and out. Lounge at our covered veranda or toss the ball around in our massive greenspace. As part of this SMARTCOMMUNITY, you will enjoy great features like SMARTHOME Technology, fiber powered internet with speeds up to 1 Gbps in your apartment, Touch-Free SMARTPACKAGE Lockers, and Community Wide WiFi so you can stay connected whether you are at the bark park, the swimming pool, in the clubroom, or working out in the fitness center. Inside your apartment, you will enjoy open floorplans, walk-in closets, and Washer and Dryer included. We are tucked away, but convenient to the Premium Outlets, the Willowbrook area, and the Memorial area. We are proud to be recognized as one of Apartment Ratings Top Rated Award recipients. Only 5% of apartment communities in the US qualify for this award. Stop by to take a tour or give us a call to make a reservation to take a walk around. Were here for you and available to take your call 24/7. Come experience a move-in so exceptional, we guarantee it with our Live It. Love It. Guarantee. Visit our website for updated office and tour hours!
Location
Hours
Reviews
4.2
276 reviews
5 stars
205
4 stars
13
3 stars
7
2 stars
5
1 star
46
What are people saying?
AI-generated from recent customer reviews
Maintenance Team
The maintenance team, particularly Carlos and Hugo, received high praise for their promptness, professionalism, and effectiveness in resolving issues.
Customer Service
While many customers highlighted exceptional service from staff members like Deja and Audrey, there were also complaints about inconsistency and unhelpfulness from some office staff.
Community Atmosphere
Residents generally appreciate the friendly and welcoming community, with many expressing satisfaction with the overall living experience.
Security Concerns
Several reviews raised issues regarding security, particularly related to broken gates and incidents of car theft, indicating a need for improved safety measures.
Mixed Experiences
While many residents had positive experiences, some reported significant issues with management and maintenance responsiveness, leading to dissatisfaction.
- RDRemington Dehm2 days ago2.0They stole our stroller that was in our porch, they’ve stolen my car, tires, and the office won’t do anything, I’ve called to complain in regards to a roach issue in my apartment, the pest control does not do anything, I’ve had to buy my own stuff in order to try and stop it. Waiting for our lease to end so we can go somewhere else.
- VSVeronika Sokolova2 days ago5.0Maintenance team is great, professional, responsive and always ready to help. Especially I would recommend Nick, he can fix anything, anytime, and also Hugo.
- EWElouise D Wray4 days ago5.0Mykola did a great job on upgrading shower. Thanks for the timely response.
- NRNicholas RinehartDec 9, 20255.0Nicks always at our place and gets in and out and does his job efficiently i was locked out once and was told i would have to wait awhile but within 5 minutes he came running up the stairs to let me in. super genuine guy.
- CFCole & Ann FitzgeraldDec 8, 20255.0Hugo, the maintenance man, has been a tremendous help to us. He is very timely, efficient, and knowledgeable. We always know the problem will be solved when he shows up!
Frequently Asked Questions About Coles Crossing
What types of apartments and floor plans are available at Coles Crossing?
Coles Crossing offers a variety of open floor plans with features such as walk-in closets and included washer and dryer units.
What smart technologies does Coles Crossing offer to residents?
Residents enjoy SMARTCOMMUNITY features including SMARTHOME technology, fiber-powered internet with speeds up to 1 Gbps, touch-free SMARTPACKAGE lockers, and community-wide WiFi.
What are the office hours for scheduling a tour at Coles Crossing?
The office is open Monday through Friday from 10:00 AM to 6:00 PM, Saturdays from 10:00 AM to 5:00 PM, and closed on Sundays.
How can I schedule a self-guided tour of Coles Crossing?
You can schedule a self-guided tour by calling the main phone number +1 281-304-4001, visiting their website, or stopping by during office hours to make a reservation.
What amenities are available for recreation and relaxation at Coles Crossing?
Amenities include a covered veranda lounge area, a massive greenspace, a bark park, swimming pool, clubroom, and a fitness center.
Where is Coles Crossing located?
Coles Crossing is located at 12500 Barker Cypress Rd, Cypress, TX 77429, United States.
What nearby dining options are available near Coles Crossing?
Nearby dining options include Rock n Roll Sushi - Cypress, Cypress Breakfast House, Sonic Drive-In, SUBWAY, and Fish Place seafood restaurant.
Are there any nearby services for home and personal care near Coles Crossing?
Yes, nearby services include Pure PerfecctionCleaning for home cleaning, Dry Clean Super Center for dry cleaning, LaVida Massage of Cypress and Veda Massage for massage and skin care, and Sky Nails Spa for nail and hair removal services.
What local businesses near Coles Crossing can help with event planning and photography?
Nearby businesses like Raysview Photography and Events by ABA offer event photography and planning services respectively, while Lush & Lux Events specializes in wedding planning and bridal shop services.
How can residents of Coles Crossing access financial and health services nearby?
Residents can visit Meme’s Tax Service for accounting needs, Edward Jones for financial advising, True Vision Family Eye Care for optometry, and clinics like Men’s T Clinic, Family Wellness Chiropractic, and Young H Kim for various health services.