Brand Certified
Coles Crossing
4.2(292 reviews)
Certified by Coles Crossing • Mar 01, 2026
Business Details
12500 Barker Cypress Rd, Cypress, TX
77429, United States
Certified by Coles Crossing • Mar 01, 2026
(281) 304-4001
Certified by Coles Crossing • Mar 01, 2026
About
Certified by Coles Crossing • Mar 01, 2026
Apartment BuildingVenterra Realty
***Schedule your Self-Guided Tour today!***Live it. Love it. at Coles Crossing! We give you comfort inside and out. Lounge at our covered veranda or toss the ball around in our massive greenspace. As part of this SMARTCOMMUNITY, you will enjoy great features like SMARTHOME Technology, fiber powered internet with speeds up to 1 Gbps in your apartment, Touch-Free SMARTPACKAGE Lockers, and Community Wide WiFi so you can stay connected whether you are at the bark park, the swimming pool, in the clubroom, or working out in the fitness center. Inside your apartment, you will enjoy open floorplans, walk-in closets, and Washer and Dryer included. We are tucked away, but convenient to the Premium Outlets, the Willowbrook area, and the Memorial area. We are proud to be recognized as one of Apartment Ratings Top Rated Award recipients. Only 5% of apartment communities in the US qualify for this award. Stop by to take a tour or give us a call to make a reservation to take a walk around. Were here for you and available to take your call 24/7. Come experience a move-in so exceptional, we guarantee it with our Live It. Love It. Guarantee. Visit our website for updated office and tour hours!
Location
Certified by Coles Crossing • Mar 01, 2026
Hours
Certified by Coles Crossing • Mar 01, 2026
Reviews
4.2
292 reviews
5 stars
210
4 stars
13
3 stars
7
2 stars
5
1 star
45
What are people saying?
AI-generated from recent customer reviews
Maintenance Team
The maintenance team, especially Carlos, Nick, and Hugo, received high praise for their quick, professional, and friendly service.
Customer Service
While many staff members like Deja and Audrey were commended for their helpfulness, there were significant complaints about the leasing office's responsiveness and attitude, particularly from Barbara.
Security Issues
Several reviews highlighted serious security concerns, including frequent gate malfunctions and incidents of theft, leading to dissatisfaction with the management's response.
Community Atmosphere
Many residents appreciated the friendly community vibe and well-maintained amenities, although some expressed concerns about noise and safety for children.
Mixed Experiences
Overall experiences varied widely, with some residents having positive interactions and others facing significant issues with management and maintenance.
- KGKendra Gaunichaux5 days ago5.0Responds great when it comes to maintenance issues. Works fast
- MMMorgan Malveaux5 days ago5.0It is the best apartment complex to stay in and the neighbors are very friendly
- PCPatrick Corken5 days ago5.0Great place to live and the staff is really helpful. They make sure any problem that may arise is taken care of quickly.
- SIS Holley IIIJan 19, 20265.0Nick was very cordial and polite and did a nice quick job.
- RDRemington DehmJan 10, 20262.0They stole our stroller that was in our porch, they’ve stolen my car, tires, and the office won’t do anything, I’ve called to complain in regards to a roach issue in my apartment, the pest control does not do anything, I’ve had to buy my own stuff in order to try and stop it. Waiting for our lease to end so we can go somewhere else.
Frequently Asked Questions About Coles Crossing
What types of apartments and floor plans are available at Coles Crossing?
Coles Crossing offers a variety of open floor plans with features such as walk-in closets and included washer and dryer units.
What smart technologies does Coles Crossing offer to residents?
Residents enjoy SMARTCOMMUNITY features including SMARTHOME technology, fiber-powered internet with speeds up to 1 Gbps, touch-free SMARTPACKAGE lockers, and community-wide WiFi.
What are the office hours for scheduling a tour at Coles Crossing?
The office is open Monday through Friday from 10:00 AM to 6:00 PM, Saturdays from 10:00 AM to 5:00 PM, and closed on Sundays.
How can I schedule a self-guided tour of Coles Crossing?
You can schedule a self-guided tour by calling the main phone number +1 281-304-4001, visiting their website, or stopping by during office hours to make a reservation.
What amenities are available for recreation and relaxation at Coles Crossing?
Amenities include a covered veranda lounge area, a massive greenspace, a bark park, swimming pool, clubroom, and a fitness center.
Where is Coles Crossing located?
Coles Crossing is located at 12500 Barker Cypress Rd, Cypress, TX 77429, United States.
What nearby dining options are available near Coles Crossing?
Nearby dining options include Rock n Roll Sushi - Cypress, Cypress Breakfast House, Sonic Drive-In, SUBWAY, and Fish Place seafood restaurant.
Are there any nearby services for home and personal care near Coles Crossing?
Yes, nearby services include Pure PerfecctionCleaning for home cleaning, Dry Clean Super Center for dry cleaning, LaVida Massage of Cypress and Veda Massage for massage and skin care, and Sky Nails Spa for nail and hair removal services.
What local businesses near Coles Crossing can help with event planning and photography?
Nearby businesses like Raysview Photography and Events by ABA offer event photography and planning services respectively, while Lush & Lux Events specializes in wedding planning and bridal shop services.
How can residents of Coles Crossing access financial and health services nearby?
Residents can visit Meme’s Tax Service for accounting needs, Edward Jones for financial advising, True Vision Family Eye Care for optometry, and clinics like Men’s T Clinic, Family Wellness Chiropractic, and Young H Kim for various health services.
Brand Certified Facts from Coles Crossing
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Certified March 01, 2026Yext Knowledge Graph
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