Staff Performance
Many customers praised the leasing and maintenance staff for their helpfulness, professionalism, and responsiveness, particularly highlighting individuals like Konika and Antonio.
Maintenance Issues
Several reviews mentioned ongoing maintenance problems, including pest infestations (roaches and rats), water issues, and slow response times for repairs.
Community Environment
The property is noted for its good location, quiet atmosphere, and family-friendly environment, with access to schools and parks.
Communication Problems
Numerous customers expressed frustration with poor communication from the office staff, including difficulties in reaching them and handling application processes.
Mixed Experiences
While some residents reported positive experiences and satisfaction with their apartments, others highlighted significant issues with cleanliness, maintenance, and management.