Maintenance Issues
Numerous reviews highlighted ongoing maintenance problems, including unresolved plumbing issues, broken appliances, and poor pest control, particularly concerning roaches.
Staff Performance
While some customers praised the office staff for their friendliness and helpfulness, others reported poor communication and unresponsiveness from management.
Living Conditions
Many residents expressed dissatisfaction with the overall living conditions, citing issues such as water leaks, inadequate heating and cooling, and safety concerns.
Renovation Complaints
Several reviews mentioned that the renovations did not address underlying issues, leading to dissatisfaction with the quality of the apartments.
Location and Amenities
Despite the complaints, some residents appreciated the location and amenities, noting the convenience of nearby shopping and the quiet community atmosphere.