About
Apartment Building
Love home in College Station, Texas, with an upgraded one, two, or three bedroom apartment at The Ivy. Our pet-friendly community is the height of suburban living in Brazos County, with easy access to the Texas A&M campus and Veterans Memorial Park. Embrace a higher standard of living and start expecting more from your day.
Location
Reviews
3.3
219 reviews
5 stars
106
4 stars
13
3 stars
14
2 stars
7
1 star
79
What are people saying?
AI-generated from recent customer reviews
Maintenance Issues
Numerous reviews highlighted persistent maintenance problems, including slow response times and unresolved repair requests, particularly regarding plumbing and pest control.
Pest Infestation
Many customers reported severe pest issues, including roaches and mold, with ineffective pest control measures and lack of timely maintenance.
Customer Service
Feedback indicated a mix of experiences with staff, with some praising individual employees for their helpfulness, while others criticized overall management for being unresponsive and rude.
Living Conditions
Several reviews described poor living conditions, including unclean apartments, broken amenities, and safety concerns, leading to a general dissatisfaction with the quality of the apartments.
Positive Staff Experiences
Despite the negative feedback, some residents expressed appreciation for specific staff members who provided excellent service and support during their leasing process.
- AMAndrew MandronaDec 16, 20251.0Awful. I don't even know where to start. Tennis and basketball courts were covered in broken glass Hot water is out every other day Desk agents never know what to do. They gave up on providing MAIL SERVICE They started towing cars that were REGISTERED Its a mess, and they never offered any compensation for constant terrible service. I couldn't be happier to be leaving
- APAna Beatriz Castillo PeñaNov 29, 20251.0I'm still living here, and every day some neighbor smokes mari***na inside their apartment and the smell reaches mine through the A/C vents, we also don't have mail service 👎🏻
- ZGZuli GonzalezNov 26, 20251.0La chica que atendió de nombre Linda fue muy grosera no me quiso ayudar me sentí muy mal ..necesitan a alguien que hable Español para sud puedan atender mejor a sus clientes
- HChannia cavazosNov 18, 20255.0The only reason this review is a 5 star review is because of Mr. Arturo the maintenance guy, he has been the only positive change the Ivy has had since They changed management.
- CCCitlaly CavazosNov 17, 20255.0Mr. Arturo did an excellent job with the maintenance work in my apt. He arrived on time, was very professional, and explained everything clearly. The repair was done quickly and correctly, and the area was left clean afterward. I really appreciate the quality of his work and friendly attitude. Highly recommended! 🙂