Management Issues
Customers frequently reported unresponsive and unprofessional management, with many complaints about poor communication and lack of follow-through on maintenance requests.
Pest Problems
Numerous reviews highlighted severe pest infestations, particularly roaches and mold, with ineffective pest control measures and ongoing issues.
Maintenance Delays
Residents expressed frustration over slow and inadequate maintenance responses, with many issues remaining unresolved for extended periods.
Staff Praise
Despite the negative feedback, several customers praised specific staff members, particularly in leasing and maintenance roles, for their helpfulness and professionalism.
Safety Concerns
Multiple reviews raised alarms about safety issues within the complex, including reports of crime and inadequate security measures.