Numerous reviews highlight ongoing maintenance problems, including unresponsive staff and unresolved repair requests, leading to significant dissatisfaction among residents.
Cleanliness Concerns
Many customers reported moving into dirty apartments with pest infestations and unaddressed cleanliness issues, contributing to a negative living experience.
Management Problems
Frequent complaints about unprofessional management, lack of communication, and unfulfilled promises regarding maintenance and fees have been noted.
Positive Staff Interactions
Despite the negative feedback, some reviews mention friendly and helpful staff, particularly during the move-in process and tours.
Amenities and Location
Several residents appreciate the spacious apartments, amenities, and convenient location, although these positives are often overshadowed by maintenance and management issues.
SD
seally davis
Nov 13, 2025
1.0
I’ve lived at this apartment complex for three years, and I can confidently say it has been one of the most frustrating housing experiences I’ve ever had. The unit was not clean when I moved in, with several things already broken or damaged, and the issues never stopped there. Maintenance is either completely unresponsive or takes weeks to months to handle even basic repairs. My dishwasher has been broken since the day I moved in, and despite countless requests, it has never been fixed.
On top of that, communication from the office is terrible. There is no transparency, and half the time you don’t get notified about things that directly affect your apartment. Maintenance entered my unit to “fix” the AC without any email or warning, and in the process they destroyed about $120 worth of my products and nothing was done to take responsibility for it when I went to make a complaint to the office when I walked in to men in my room.
Every excuse imaginable is used to justify delays, lack of communication, and unfinished work. This complex is absolutely not worth the money, and I would not recommend it to anyone looking for a clean, functional, or professionally managed place to live. Save yourself the stress and look elsewhere.
KQ
Kathy Quach
Oct 30, 2025
5.0
I greatly appreciate the team here! Every time I had something to talk to the leasing office about, they were very helpful and my situation was resolved in a timely manner! They were also very welcoming and kind on the tour!
KD
Ken Davis
Oct 24, 2025
1.0
Watch the fine print. Would not recommend. Watch out for their "partnership" with a local towing company.
Upper management is unresponsive by phone and condescending.
JG
jim graham
Sep 25, 2025
1.0
Warning about Parkway Place Apartments in College Station.
I’ve left several messages for the manager, Hunter Wilson, and never got a call back. The staff knew who I was because of the horrible move-in experience with my son’s apartment. Hunter promised me multiple times he’d call within a few days after move-in, but he never did.
This level of dishonesty and lack of professionalism is unacceptable from someone running a student housing complex. Future residents and parents should be aware.
JK
Jorja Krumnow
Sep 13, 2025
1.0
Lived here for 2 years so far and every year just gets worse. My first year I was placed in the wrong unit and was charged to move to my actual unit (mistake on their part). This year my dryer has been broken for almost 2 months and no one has came to fix it. After multiple maintenance requests and trips to the office, the only solution was for them to check it off as “completed” when absolutely nothing had been fixed. Also was promised promotional deals if I had resigned for another year and received 0 of said deals (In fact my rent actually increased while the new residents paid less!). I will not be resigning next year and I would not live here again.
Frequently Asked Questions About Parkway Place Apartments
What are the office hours for Parkway Place Apartments?
Parkway Place Apartments is open Monday through Saturday from 10:00 AM to 6:00 PM and on Sunday from 1:00 PM to 5:00 PM.
Where is Parkway Place Apartments located?
Parkway Place Apartments is located at 1350 Harvey Mitchell Pkwy, South, College Station, TX 77840, USA.
How can I contact Parkway Place Apartments for leasing inquiries?
You can contact Parkway Place Apartments for leasing inquiries by calling +1 979-431-5199 or emailing leasing@theparkwaylife.com.
Does Parkway Place Apartments offer wheelchair accessible entrances?
Yes, Parkway Place Apartments has wheelchair accessible entrances to accommodate residents and visitors.
Is parking available onsite at Parkway Place Apartments?
Yes, onsite parking is available at Parkway Place Apartments for residents and guests.
What types of housing does Parkway Place Apartments offer?
Parkway Place Apartments offers quality apartments, furnished apartment buildings, townhouse complexes, and student housing options to make you feel at home.
What nearby dining options can I find near Parkway Place Apartments?
Nearby dining options include Wendy's for burgers and fast food, Subway for sandwiches, and Laredo Taco Company for Mexican cuisine and fast food.
Are there any nearby convenience stores and gas stations near Parkway Place Apartments?
Yes, convenient options nearby include Stripes, 7-Eleven, Exxon & Mobil Stations, Shell, Sunoco, Exxon, and Rattlers Gas station for fueling and quick shopping needs.
What nearby apartment and student housing communities are close to Parkway Place Apartments?
Nearby apartment and student housing options include 2818 Apartments, 2818 Student Apartments, Holleman Crossing Apartments, Walden Pond Apartments, and The Cottages of College Station.
How can nearby amenities like ATM and automotive services benefit residents of Parkway Place Apartments?
Residents can conveniently access nearby amenities such as an ATM and automotive services like Garris Luckey's Mobile Auto Detailing and oil change services at Shell, making daily errands easier and more accessible.