Arbors Of Cleburne

Reviews

• DD

  Debbie Dunlap

  Sep 9, 2025
  5.0
  We lived here for 4 years and had a wonderful experience. The management team is amazing.
• JJ

  Joseph

  Aug 7, 2023
  2.0
  will make a appointment with the exterminator and waste your time all day just for them to not even show up and spray.
• JM

  Jordan Manning

  Jun 29, 2022
  1.0
  We had been residents at the Arbors of Cleburne for 7 years. In that time we had 2 major incidents that we had to deal with but we never complained, went to corporate etc. we were always on time for rent, never had any complaints against us. When our neighbor across from us got violent we requested to be transferred to a different unit for safety concerns. We were transferred but we’re not told that the apt was infested with German roaches. After moving in and finding these roaches we find out that they knew about the problem and believed the source was upstairs but we’re doing nothing about the source. It took about 6 months to get rid of the roaches in our unit and it took them about 2-3 of those months to finally remedy the source upstairs. Again. We never complained, we just stayed consistent in our calls about the need for pest control and to treat the source of the roaches. Fast forward to May. We bought a house so we put in our 60 days notice. Shortly after we discovered bed bugs. After dealing with German roach issues THAT WERE NOT DISCLOSED AS A PROBLEM we did not feel confident that they would adequately treat this situation. They sent pest control out to treat and then do a recheck. After the recheck they confirmed no more bed bugs were found. We went to move the remainder of our stuff and found more bed bugs which we told the office about. In the end they never retreated and they leased the apt PLUS charged us $500 because we broke the lease. Luma corp and the arbors of cleburne do not take care of their residents. No one was helpful or understanding in this situation and I received nothing but attitude from Martha, the manage over the arbors, and Melissa, the regional manager. I am sad that this is how our experience with the arbors turned out. Please be aware when going to rent from this complex. You will be charged through the nose no matter the circumstances. If you’re looking for trustworthy staff that cares about their residents this is not the place for you.
• KH

  Kristen Hall

  Mar 17, 2015
  3.0
  I lived there in 2001. It was a nice apartment. The upstairs air conditioner would not cool enough.

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