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Catherine Mcknight
2 days ago
Not the review leaving type but just WOW! Paid our $100 for app fees 8 days ago now .. Never received a SINGLE communication from anyone. Not once. I called 8x yesterday, every two hours, nothing. I called 4x in a row this morning and was literally stunned when someone finally answered, the female was incredibly rude and gave me absolutely zero information. I’ve never experienced such a lack of customer service in my life. Shame on this company.
EDIT: They saw my review and promptly offered me refund of my $100 app fees to take the review down, or threatened me with a lawsuit for presentation of misinformation. This place is unbelievable.
2nd EDIT: They have responded claiming false information, and I have proof that they never attempted, a single time to contact me or my fiancee in regards to the lack of screening results. We are established business owners (5+ years), with great rental history, and plenty of financial documents to prove our income, but because they never asked, after my 20+ phone calls trying to follow up, I didn’t know what to provide. Mind you, we uploaded several months of personal and business bank statements, as well as 2 years of personal tax returns. Calling us scammers is wildly unprofessional, but creeping up on defamation of character.
This process is a shame, and good luck to anyone who tries to rent from them in the future. There’s a reason we’ve always rented from private landlords in the past, this just further enforces our beliefs that property management companies have terrible customer service, and aren’t worth the hassle.
I was struggling for months to rent out my house through another property manager, but everything changed when I found Darrel. He was incredibly responsive to all my questions and handled the entire process with professionalism and ease. To my surprise, he rented out my house very quickly. I was truly impressed by how smoothly everything was managed from start to finish. It was a pleasure working with him, and I’m very grateful for his help. I highly recommend Darrel to anyone in need of property management services.
KD
Keandra Dunn
Feb 19, 2026
Everyone since I moved in I have been treated like part of a family they are very understanding always professional and help as much as they can I would recommend them every time thank you for all you have done for my family and I so many blessings
PK
Paula Keylor
Feb 19, 2026
Property management is consistently professional and accommodating whenever I have any needs. They respond quickly and always do their best to make the requested changes.
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Christian Morris
Feb 12, 2026
Highly recommend Darrell and DWC Property Group. Professional, responsive, and easy to coordinate with. Everything was communicated clearly and the job was handled smoothly. Looking forward to working together again in the future.