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Pool at The Preserve at Preston Trails in Cedar Hill, TX 75104
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The Preserve at Preston Trail

3.1
(164 reviews)

Business Details

320 W Pleasant Run Rd, Cedar Hill, TX
75104, United States
(469) 727-8216
https://www.preserveatprestontx.com

About

Apartment Rental AgencyApartment Building
Choose to live your best life at The Preserve at Preston Trails! Our Cedar Hill apartments allow you to reside in comfort and sophistication while exploring the unique and dynamic culture of Dallas County. Superior amenities, resort-inspired services, and a well-connected address allow you to indulge in all the urban conveniences you want without giving up on the peace and quiet you deserve.  Offering a selection of one-, two-, and three-bedroom apartments for rent, The Preserve at Preston Trails gives residents an upscale experience in the best community in the area. Discover a treasure trove of leisure areas including a clubhouse, game room, and resort-style pool. Contact us today!

Location

The Preserve at Preston Trail
320 W Pleasant Run Rd, Cedar Hill, TX
75104, United States

Hours

Reviews

3.1
164 reviews
5 stars
75
4 stars
11
3 stars
6
2 stars
1
1 star
71

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many reviews praised the staff, particularly Feliciti and the maintenance team, for their friendliness and responsiveness.

Cleanliness Issues

Numerous complaints highlighted ongoing cleanliness problems, including dirty hallways and pest infestations.

Management Concerns

Several reviews expressed dissatisfaction with management, citing unprofessional behavior, poor communication, and inconsistent maintenance responses.

Amenities Access

Residents reported issues with access to amenities, such as the pool and parking, leading to frustration among tenants.

Safety and Security

Concerns were raised about safety, including reports of break-ins and noise disturbances, contributing to a sense of insecurity.
  • EJ
    Ebony J
    1 day ago
    5.0
    Its been almost 3 years I have been living in these apartments and I really like them. My building is quiet and everybody pretty much stay to themselves. The people in the office are always nice. They even offer pizza or snacks on some days when you stop by the office. Feliciti is super sweet and the office manager Damaris. I can’t forget to acknowledge the maintenance men Mario and Edgar as well. Any work order I have put in was completed the very next morning. They are very nice and friendly as well. No complaints at all. These are nice apartments and of course everyone experience will be different but mine have been just fine. Pay your rent on time and mind your business and you will have a good experience too. :)
  • CM
    Crystal Mcdowell
    Nov 24, 2025
    5.0
    I’m glad to give a five star review to this establishment. The staff here is very friendly. Also, the building is kept very tidy. something that I love and it smells amazing! A great place to live.
  • AD
    Anthony-Eliza Devoil
    Nov 18, 2025
    5.0
    Love these apartments
  • AL
    Amore Carr lane
    Nov 6, 2025
    5.0
    It is a great place to live and would definitely recommend friends and family living here
  • JL
    Jay Laboy
    Nov 6, 2025
    1.0
    we pay so much money and can only have 1 car registered or have to pay more money for a carport or garage… We don’t get to use the amenities because they’re always locked and expect your rent to fluctuate each month and you’ll never know why…Not to mention they’ve made it so hard to even register your guests with this new “towing company” they’re using.. i wouldn’t move here if I were you and i actually understand why so many people are moving out NOT to mention they advertise “power washed” hallways and in my 3 years living here they’ve only power washed the hallway 1 time…

Frequently Asked Questions About The Preserve at Preston Trail

Where is The Preserve at Preston Trail located?

The Preserve at Preston Trail is located at 320 W Pleasant Run Rd, Cedar Hill, TX 75104, USA.

What types of apartments are available at The Preserve at Preston Trail?

The Preserve at Preston Trail offers one-, two-, and three-bedroom apartments for rent.

Brand Certified Facts from The Preserve at Preston Trail

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Certified March 01, 2026Yext Knowledge Graph
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