The Preserve at Preston Trail

3.1
162 reviews
Pool at The Preserve at Preston Trails in Cedar Hill, TX 75104

About

Apartment Rental AgencyApartment Building
Choose to live your best life at The Preserve at Preston Trails! Our Cedar Hill apartments allow you to reside in comfort and sophistication while exploring the unique and dynamic culture of Dallas County. Superior amenities, resort-inspired services, and a well-connected address allow you to indulge in all the urban conveniences you want without giving up on the peace and quiet you deserve.  Offering a selection of one-, two-, and three-bedroom apartments for rent, The Preserve at Preston Trails gives residents an upscale experience in the best community in the area. Discover a treasure trove of leisure areas including a clubhouse, game room, and resort-style pool. Contact us today!

Location

The Preserve at Preston Trail
320 W Pleasant Run Rd, Cedar Hill, TX
75104, United States

Hours

Reviews

3.1
162 reviews
5 stars
73
4 stars
11
3 stars
6
2 stars
1
1 star
71

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the staff for being friendly, helpful, and responsive, particularly highlighting individuals like Feliciti and Will.

Cleanliness Issues

Numerous reviews mentioned significant cleanliness problems, including dirty hallways, pest infestations, and unmaintained amenities.

Management Concerns

There were frequent complaints about poor management practices, including unresponsiveness, rude behavior, and failure to address tenant issues.

Amenities Access

Residents expressed frustration over limited access to amenities, such as the pool and fitness center, often citing inconsistent availability.

Safety and Security

Several reviews raised concerns about safety, including reports of break-ins, noise disturbances, and inadequate security measures.
  • CM
    Crystal Mcdowell
    Nov 24, 2025
    5.0
    I’m glad to give a five star review to this establishment. The staff here is very friendly. Also, the building is kept very tidy. something that I love and it smells amazing! A great place to live.
  • AD
    Anthony-Eliza Devoil
    Nov 18, 2025
    5.0
    Love these apartments
  • AL
    Amore Carr lane
    Nov 6, 2025
    5.0
    It is a great place to live and would definitely recommend friends and family living here
  • LL
    Livinliketwiley
    Nov 6, 2025
    5.0
    This is an amazing place to live and the amenities are great!
  • JL
    Jay Laboy
    Nov 6, 2025
    1.0
    we pay so much money and can only have 1 car registered or have to pay more money for a carport or garage… We don’t get to use the amenities because they’re always locked and expect your rent to fluctuate each month and you’ll never know why…Not to mention they’ve made it so hard to even register your guests with this new “towing company” they’re using.. i wouldn’t move here if I were you and i actually understand why so many people are moving out NOT to mention they advertise “power washed” hallways and in my 3 years living here they’ve only power washed the hallway 1 time…

Frequently Asked Questions About The Preserve at Preston Trail

Where is The Preserve at Preston Trail located?

The Preserve at Preston Trail is located at 320 W Pleasant Run Rd, Cedar Hill, TX 75104, USA.

What types of apartments are available at The Preserve at Preston Trail?

The Preserve at Preston Trail offers one-, two-, and three-bedroom apartments for rent.