Staff Performance
The staff, particularly Valerie, Bri, and Tray, received high praise for their friendliness, helpfulness, and professionalism, making residents feel welcomed and supported.
Maintenance Quality
Maintenance staff, especially Patrick and Lindo, were frequently commended for their quick response times and effective problem-solving skills.
Community Atmosphere
Residents appreciate the community events and friendly atmosphere, contributing to a sense of belonging and enjoyment in the living environment.
Concerns on Fees
Some residents expressed dissatisfaction with hidden fees and charges, particularly regarding cleaning fees and utility billing practices.
Property Condition
While many reviews highlighted the beauty and maintenance of the property, some residents reported issues with cleanliness and upkeep in common areas.