Willow Oaks

Reviews

• LS

  Lindsay Stanley

  Sep 22, 2025
  5.0
  We have been here for over a year now and have been through 3 different management companies and I can tell you first hand how AMAZING the new managers are here, and the front office staff too! Our AC has been an ongoing issue since last year and while our entire AC system had to be replaced, these kind people put us in a hotel for a few days as my very young children couldn’t handle the heat (nor could we). I’ve lived at many different complexes and have never been treated as well as we have been here. I truly do recommend this complex to everyone I know. We have a 3 bed, 2 bath and it’s honestly such a great size for a family with 2-3 kids. We still have an AC issue going on but the complex is still working with us to help resolve this issue and they have been so kind about it too. I can’t tell you how much we truly do appreciate how on it the staff and management has been. All my friends are impressed with how I tell them how helpful the managers have been here. I highly recommend looking into Willow Oaks if you want somewhere quiet and perfect for single parties as well as growing families. This is the first place that has truly felt like home for our family and we are so happy to have renewed our lease here! Also, from everything we’ve seen, the residents don’t seem to have a high turnover rate. Most of our neighbors have been here before us and are still here! It’s truly a great and affordable place to live! We want to thank the management staff and the office staff for going above and beyond to help us, thank you for caring and for all that you guys do. It has made a world of a difference compared to how this property was running back in July when we lost another great management team 👏🏻👏🏻 I will say, the only downside is no one picks up after their dogs here and we go for a lot of walks as a family and it’s insane how much dog poop is left out on the property, residents need to do better.
• ST

  Shianna Tidwell

  Aug 21, 2025
  5.0
  Josh, who works in leasing is absolutely incredible. Not only did he face the challenges of the fact my unit wasn’t ready due to unforeseen circumstances (not the fault of the office or staff, a resident refused to leave) he was so quick to hop on it and find me another unit exactly what I wanted first floor and everything! He is the most kind and compassionate person I’ve ever had the pleasure of working with in leasing an apartment. I am diagnosed with severe anxiety so you can only imagine the anxiety I had in this situation - he was so understanding and kept me calm, a great person to work with for residents who may have certain disabilities. The property manager as well is very understanding and kind. The maintenance make you feel as if you were their own family and while they are dealing with a lot, they still try to get to their orders when they can. These units are old and not perfect but please know the staff do care. I really love my new home and I send a big thank you to all the staff here at La Frontera.
• GM

  Gabby Manalo

  Oct 4, 2024
  5.0
  Johnathan Wright & his associate came today & fixed the lifting of our flooring along w/ a toilet leak that has been previously addressed. They completed the task efficiently & professionally.
• BM

  Bita M

  Jan 20, 2020
  3.0
  Well, the greatest thing about the inside of apartments is that they’re clean and usually without bugs. I was living there for a year and has almost no problem with that. They also paint one of the walls with a color of your choice which is a great deal. But if I went back to last year, I would never choose this apartment again because: 1-the neighbors! I had a neighbor who kept on disturbing me and putting notes on my door, I told the office about it and they did not do anything except giving me the police telephone number. 2- dirty stairways full of beetles. It might not affect someone else, but I personally did not have a good experience about that.
• TN

  taylor noles

  Jul 15, 2016
  1.0
  Terrible place to live!!