JH
Josh Hughes
Nov 11, 2024
Pioneer 1 is everything that we wanted in a property management company. Yes, there may be larger, cheaper companies that claim various types of benefits, but at the end of day, what matters is this:
1.) You can always email or call and get in contact with your property manager within hours, if not faster.
2.) They are local to our property--they can visit in person, meet with our tenants, perform inspections, without having to hire someone else, locally, that doesnt work for them.
3.) When house was being marketed, they didnt push the process of letting people "self walk through"--potential tenants were always escorted.
With larger companies, I despised having to use their portal to schedule a phone call, days away--responses were best case, 24 hours. They didnt care about my property, they cared about their portfolio. They didnt honor their commitments to me and when previous tenants thrashed my house and we kicked them out, they were too timid to fight to recover my money for the damage to my property.
These folks at Pioneer 1 are friendly, responsive, honest, straight forward, and they work hard. They found us great tenants and manage that relationship well.
I will recommend Chato and his team every day of the week and twice on Sundays. I am super happy with the way that have taken care of us and helped safely and securely manage our property.