Business Details
13649 Rutledge Spur, Austin, TX
78717, United States
Certified by The Loretta • Mar 01, 2026
https://www.thelorettaapts.org
Certified by The Loretta • Mar 01, 2026
About
Certified by The Loretta • Mar 01, 2026
Apartment Building
The Loretta is proudly part of the Foundation Communities network ��� offering modern one, two, and three bedroom homes in Northwest Austin. We provide more than just housing ��� we offer a true sense of home, complete with services and amenities designed to help residents thrive. Rents have income requirements and are designed to keep housing affordable for a wide range of individuals and families. Our mission is simple ��� to create housing where individuals and families can succeed. The Loretta brings that mission to life.
Location
Certified by The Loretta • Mar 01, 2026
Reviews
3.7
38 reviews
5 stars
22
4 stars
3
3 stars
2
2 stars
1
1 star
10
What are people saying?
AI-generated from recent customer reviews
Maintenance Staff
Isaac, the maintenance technician, received high praise for his prompt and effective service.
Management Issues
Several reviews highlighted poor management responsiveness and unprofessional behavior from office staff.
Community Environment
The apartments are described as clean and family-friendly, but noise from children and disturbances were also noted.
Application Process
The application process was criticized for being slow and unorganized, with some applicants feeling misled.
- MRMonique RedfieldFeb 9, 20265.0Isaac has been a trusted and reliable technician at The Loretta! He is efficient and pleasant always!
- LDLiyah DemasJan 6, 20265.0Isaac who is our maintenance technician here at the Loretta is amazing . Everytime he comes and does service in my apartment he always gets the job done! He deserves a raise lol . Keep up the good work Isaac !
- SSSierraJan 5, 20261.0Terrible place to live. The office is lazy and useless. The worst place I've ever lived. If you consider moving here, I suggest making several trips here first and drive around the entire property with a critical and discerning eye.
- LVLaura ValerioDec 23, 20255.0The five star rating is for Isaac with maintenance. I made a maintenance request right before the holidays. He showed up soon. Fixed everything great (and fast). Was considerate while in the unit.
- NGNapoleon GuevaraDec 16, 20251.0Don't go that place. I applied for an apt on August and I was not approved. I gave a deposit of $150 at that time. I still waiting for my money. they keep telling me that accounting is working on it and that they will giving me a call as soon as they get any update! I feel robbed!!
Brand Certified Facts from The Loretta
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Certified March 01, 2026Yext Knowledge Graph
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